Gene Messer Toyota Service Center in Lubbock offers regular Toyota maintenance, car and truck auto repair, and services all makes and models. Customers can schedule online, in-person, or by phone, and the staff also speaks Spanish. The service is prompt, high-quality, and the team, including Colby Watts, Dave, Stephanie, Matt, Braden, Kade, Dane, and Josh, is described as friendly, helpful, and professional. Customers have had positive experiences with the service department, which is considered the best in Lubbock, with a easy check-in and check-out process, despite the prices being on the higher end. Overall, the Gene Messer Toyota Service Center is recommended for its reliable and excellent customer service.
I had an issue with my windshield wiper, Bryan Womack identified the problem and got me fixed up and then got me to parts to order a seatbelt. Kason in parts was very helpful as well. Thank you all for great customer service!!!!
December 2023
Good work, as usual. Maintaining my 2008 Sienna keeping it running great!
November 2023
The only place I get my car serviced. They're honest and don't try to upsell me. Fair price and fast work.
