Lufkin Ford is a family-owned and local Ford dealership dedicated to serving its community for many years. It offers a wide selection of new and used cars, trucks, and SUVs, making it a great place to shop for a vehicle. Customers appreciate the friendly and helpful staff, including sales professionals and managers who listen to their needs and provide excellent service. The dealership is known for its outstanding service department, where staff go above and beyond to ensure customer satisfaction. They offer convenient services like oil changes and recalls, even for those unable to visit in person, which is especially appreciated by senior citizens. Many customers have praised the courteous and friendly team, including service technicians and the custom shop, for their quality work and reliability. Overall, Lufkin Ford provides a welcoming environment with helpful staff and a commitment to making every visit a positive experience, whether for purchasing a vehicle or servicing one.
Wonderful people very professional my car was taken care of fast and with no issues.
September 2026
Service Coordinator Paige was very proactive and did a great job keeping me informed on the parts eta and repairs of my truck. Everything you could ask as a customer.
September 2026
Prompt, professional, and courteous! I love the Service Department at Lufkin Ford! Make sure you make an appointment on the app or phone to streamline your service. This is a busy place but they definitely have it together!
