AutoZone S Timberland in Lufkin, TX, is a top auto parts retailer, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers often praise the helpful staff, particularly James and Jennifer, for their exceptional service. Many reviews highlight James's kindness, patience, and expertise, noting his willingness to assist with tasks like tune-ups and battery replacements right in the parking lot. Jennifer is also recognized for her support during urgent requests, making customers feel valued and cared for. Overall, the customer service at this AutoZone location stands out, creating a positive experience for those seeking auto parts and assistance.
Wonderful help, didnt have the right Piece I needed but he still made sure I drove off Right Until the part comes in, Thanks to James B
July 2024
James B. was very helpful today and provided excellent customer service!
July 2024
I called the store with an urgent request. Jennifer, who is a Rockstar by the way, helped me along the way. She and Logan are good people. It means a lot that she did not stop supporting me during my time of need. I cannot say enough good things about Jennifer.
