AutoZone S Timberland in Lufkin, TX, is a top auto parts retailer, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers often praise the helpful staff, particularly James and Jennifer, for their exceptional service. Many reviews highlight James's kindness, patience, and expertise, noting his willingness to assist with tasks like tune-ups and battery replacements right in the parking lot. Jennifer is also recognized for her support during urgent requests, making customers feel valued and cared for. Overall, the customer service at this AutoZone location stands out, creating a positive experience for those seeking auto parts and assistance.
Came in needing a new battery and Nick J took great care of me. He got the new battery installed quickly and was very friendly the whole time. Really appreciated his help and great service.
January 2026
I was recently traveling through Lufkin and my fuel pump went out. Shae, not only help diagnose my problem but she got me rolling again to make it home 200 miles away from my home away from home. Thank you so much for your willingness to help a sister in need. Praise be🙏🏽💜
January 2026
Every single time I come in here I have a great expierience. Every staff member has been cool and knowledgeable. I will go out of my way to go to this specific autozone.
