Cook Tire & Service Center is a trusted automotive care center located in Lufkin, TX. They are dedicated to keeping Lufkin drivers safely on the road, offering a wide range of essential auto repairs, including brakes, alignments, tire balancing, and more. Their skilled technicians specialize in providing top-notch service, from routine oil changes to intricate brake repairs. The business takes pride in its large selection of tires from quality brands like Michelin®, BFGoodrich®, and Uniroyal®, ensuring customers can find the perfect fit for their needs and budget. Customers have praised the professionalism and kindness of the staff, with one reviewer describing the experience as the "most professional customer service" they've had in years. The center is known for its quick and efficient service, with one customer being in and out in less than 45 minutes for a tire replacement. Another customer appreciated the team's willingness to go the extra mile, even trying to let them leave without paying. Overall, Cook Tire & Service Center is a reliable and customer-focused automotive care provider, earning the trust and loyalty of the Lufkin community.
They only checked what I asked them to check and gave me an estimate on repairs before doing anything. I've put off the repairs until payday and they didn't try to pressure me into doing them right away. I'm on a tight budget and appreciate them understanding that. I'll be going back for sure!
February 2024
Most professional customer service that I’ve experienced in several years, ever person there even the mechanics were polite and courteous will recommend them to everyone that needs tire service, thanks for the kindness. Patty Upshy
January 2024
Store looked great since New remodel. The brand new staff were awesome!!! Steve the new manager was great!
