FedEx Ground
FedEx
Hours:
3402 Ellen Trout Drive, Lufkin TX 75904
Hours
About FedEx Ground
FedEx Ground has received mixed reviews from customers regarding their delivery services. Some customers appreciate the drivers' efforts, noting that packages are often delivered carefully even to challenging locations, such as unmarked gates or rough country roads. One customer highlighted a speedy delivery from eBay, praising the quick turnaround. However, there are concerns about packages being left far from homes, sometimes exposed to rain without proper notice. In cases where access is difficult, the company has shown good customer service by allowing pickups from the warehouse. Overall, while some experiences are positive, there are areas for improvement in delivery practices.
Most Recent Reviews
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March 2024
Three days Ive been waiting at my home for my package and they have never been here but keep stating that no one was home. I need to sign for the package and have wasted a half a week for the fedex truck. Disgusting service and I have called Fedex three time asking why they are LYING
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October 2023
Driver keeps leaving packages at my gate instead of my house. They leave it out in the rain 300 yards from my home at 8:00pm. No notice,don't know it's there and we just happened to find it the next day. Sorry no good driver
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October 2026
the driver that supposed to deliver my packages has been lying saying he has been attempting to deliver it already twice. `terrible service, the driver has been sitting at this location for at least an hour, whats happening with FEDEX lately
More Comments(91)
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Lufkin, Texas
