JCPenney is a well-established retailer known for its wide range of apparel and home furnishings since 1902. Customers appreciate the variety of kids’, men’s, and women’s clothing, along with accessories and jewelry. Many reviews highlight the exceptional customer service, noting that staff members are friendly, helpful, and knowledgeable about their departments. Shoppers have found great deals on clearance items and brand-name clothing, often saving money with the JCPenney app. The store also features a new beauty concept, JCPenney Beauty, offering skincare and makeup from popular brands. A notable mention is the kind and sweet elderly woman in the jewelry department, who goes out of her way to assist customers. Overall, JCPenney in Lufkin, TX, is praised for its pleasant shopping experience and value for money.
Great sales on clothing and jewelry. Greeted by smiling and energetic employees that are always happy to help.
May 2024
I went to the salon today to get a much needed hair cut and I was blessed to get Deborah Hechler! She was super sweet and knew exactly what I wanted to do with my hair! Will definitely go back to her!
March 2024
Random stop to look at clearance items. They did have a lot in jewelry, they don't mind window shopping. Like this store.
