Optimum
Internet Service ProvidersHours:
4505 South Medford Drive Ste 103, Lufkin TX 75901 Hours
About Optimum
Optimum is praised for its friendly and helpful staff, especially in the Lufkin store. Customers appreciate the excellent service from employees like Kodiak, Jade, and Erica, who assist with internet setup, billing issues, and technical support. Jade is noted for her professionalism, patience, and ability to save customers money, while Erica is recognized for her kindness, support during a potential scam, and her welcoming smile. One customer mentioned that Erica's help turned a frustrating experience into a positive one. Overall, the staff’s dedication and caring attitude leave a strong positive impression, making Optimum a reliable and customer-focused business.
Most Recent Reviews
July 2026
Caleb was very helpful today, he helped me clear my phone of viruses in less than 5 minutes.
July 2026
The agent was so kind and very helpful in helping me lower my bill and add another device
June 2026
Great friendly service with great reasonable pricing also in move & haul off things if needed
More Comments(89)
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- Lufkin, Texas