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“Great experience and awesome service! I wear a size 14 and was so happy that they had it in stock. Got the exact boot I needed for work and loving the comfort and style! Thanks!”
“I don't think I can come here and walk out without a new pair of shoes! I love this place!! It's always clean, the staff are always friendly and helpful. They have so many cute shoes and great deals, I like to bring my husband and kids here, and we all shop for shoes as a family at least once a year.”
“Awesome store with a great selection and friendly staff! Very clean store! I love the Lufkin store! Great skilled hat shapers! Whitney is a great sales lady and so friendly and is very helpful!”
“Ordered boots because the store didn't have size needed. Didn't fit, so the store found a different style and offered to do an even exchange. Perfect fit and made a very happy customer. Exceptional customer service!”
“You can find some pretty good deals here, I like to check out the clearance section and I was able to find a pair of boots in my size for $5! So it’s definitely worth a shot to swing by and check it out!”
“Has this worker help me, I wish I could remember his name, but he had long hair and face piercings, and I felt absolutely treated nicely. I asked for shoes and he brought those and others he thought I would like, and he also brought me socks that were in sale. Great experience!”
“We had a great experience. The young gentleman who helped us, I think his name is Justin, was so patient and helpful with my two boys. He made great suggestions and was super helpful.”
“Thanks to Ms.Amanda I purchased a perfect firearm for myself & my sister bought one the following day.Amanda is very knowledgeable about the firearms & was able to advise me on what would fit me the best. Thanks Amanda & Carlos”
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““Tim” the owner of Browns shoe store located in lufkin, Tx; was awesome, local shops and customer service are truly priceless in this day and age.. yes, you could ship it to your house, but good luck with getting a problem resolved in the same business day… when we do something right, it’s rare anyone makes note…however I’d like to brag on this local shoe store, you get what you pay for… excellent service”