Cricket Wireless Authorized Retailer is known for providing excellent and friendly customer service. Customers often feel welcomed and appreciated upon entering, with staff members like Angela, Ms. Paula, and Mr. Chester praised for their helpfulness and professionalism. Many reviews highlight the store's willingness to go above and beyond, including handling calls with insurance companies and resolving issues related to programs like Lifeline and ACP. The staff are described as pleasant, considerate, and eager to find solutions, even in challenging situations. Customers appreciate the store's effort to provide a positive experience and effective assistance, especially after negative experiences elsewhere. The store is recommended for anyone needing a new phone or wanting a great customer service experience. Overall, this location stands out for its helpful atmosphere, attentive staff, and commitment to customer satisfaction.
I felt welcomed when I walked in store. The best customer service in town. Angela is the best. If you need a phone or want to have the best customer experience. Go check them out!.
April 2024
I went into this particular Cricket location and they gave me excellent customer service. I truly appreciated their efforts.
November 2023
The customer service I received today was above and beyond. She called the insurance company (Asurion, total scam btw, zero stars for Asurion) handled the long call and did what she could to help. Best service I've received at any cricket.
