“Prisalla was extremely helpful, knowledgeable and informative. Great experience from both of the associates that were there. Dex may have been the other associate. Upon my arrival it was just Priscilla. She greeted me promptly and handled both other walk ins and phone calls while being very attentive to me. Overall great experience”
“My phone needed a LCD screen because it was not showing the screen but it was still working they told me it would be 90 dollars and take about 45 minutes they replaced my LCD screen and also replaced my cracked screen and only charged me for the LCD screen Mr. Z you are the best and will definitely use your company again thank you so much Mr Z and the people at universal cellular y'all rock!!!! So they actually replaced my cracked screen for free!”
“I had the same iPhone 11 fixed here 3 times( not sure if it was because he didn’t fix it correctly or if my phone was just super messed up) it cost 100$ each time he fixed and and the third time I came in he fixed it for me for free because of how many times my phone messed up. The reason I came here is because another guy fixed my phone for 170$ at the mobile zone or wtv by the early childhood in lumberton and my phone was still messed up after he fixed it. But, the guy that fixed my phone here was super nice.”
“Best customer experience ever. I was driving through Texas when my phone died and I had to make a stop in a town I’ve never been, to get a new phone. Lyndsey was so helpful and friendly. She took my stress level from 10 to 0 as soon as she introduced herself. Thanks girl!”