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“This place was honestly amazing and had amazing customer service and feedback ps5 was fixed within hours and recommended coming here to fix any of your electronics”
“Very helpful and good service form Emily! She made my visit that I can use my phone freely and know hot to use it! Appreciate her kindness while visiting at cellular sales.”
“I had a great experience today at UbreakIfix in Beaumont Texas. I went in with an emergency and i needed my phone screen fixed in order for me to be able to work. They were very friendly, helpful and quick. I cant thank them enough for the help they provided me today.”
“The Hispanic guy working at the store did an awesome job with helping us figure out our phone situation, he was very nice, very quick, and got our problem fixed within 10 minutes. Very good experience. Would definitely recommend this store for anyone needing help with their phone.”
“Had the worst phone troubles one could have, a situation where it would be easy to blame the employees. These women are amazing, Debahni and Belle, and Mushk were awesome, communicated realistic expectations, and did not stop until they figured it out. A1 service. ??????”
“My phone needed a LCD screen because it was not showing the screen but it was still working they told me it would be 90 dollars and take about 45 minutes they replaced my LCD screen and also replaced my cracked screen and only charged me for the LCD screen Mr. Z you are the best and will definitely use your company again thank you so much Mr Z and the people at universal cellular y'all rock!!!! So they actually replaced my cracked screen for free!”
“Dara And gabby helped me so much when i came in with questions about switching my service they were so professional and personable. store also smelled good and clean”
“Came into the store Friday looking for a phone told the manager my budget and he looked out for me and gave me a deal I couldn't resist. The 2 gentleman that were working that shift were amazing. Go get yourself a deal cause they'll be understanding and helpful. Thanks guys again. And I got some free headphones.”
“I had the same iPhone 11 fixed here 3 times( not sure if it was because he didn’t fix it correctly or if my phone was just super messed up) it cost 100$ each time he fixed and and the third time I came in he fixed it for me for free because of how many times my phone messed up. The reason I came here is because another guy fixed my phone for 170$ at the mobile zone or wtv by the early childhood in lumberton and my phone was still messed up after he fixed it. But, the guy that fixed my phone here was super nice.”
“Laura very good at what she does very positive attitude very very good caring about what she does and and will explain everything to you about the phone ⭐⭐⭐⭐⭐⭐⭐⭐”
“I just want to say thank you so much for the manager that was working tonight. She helped me and my husband with his account after someone had stole his identity. She was able to give his original number back and put back on his phone my husband and I are very satisfied with the excellent service and quality She has provided us thank you so much and God Bless”
“We went to AT&T on Dowlen street. They were very busy and we waited almost an hour but once Luis came over to help us, the experience was wonderful. Luis was helpful and stayed after closing about 45 minutes to finish taking care of our needs. I highly recommend Luis if you need anything.”
“After having horrible customer service at the Dowlen road location I went to this location and customer service from the time I walked in the door until I had upgraded my girlfriend and my phones was amazing the store had a great atmosphere had trouble transferring data from one of the phones to the new one but everyone in the store got in on the transfer to figure out what needed to be done to complete the transfer. Awesome team work. Very polite and professional at this location. Even after I left called back a couple of times with questions and everyone who answered the phone was very professional and patient and willing to answer any question I had. Will continue to go to this location for anything and everything I need.”
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“I was at a lost for my moms phone. She’s bed bound and really relies on her phone for everything. Well her charger broke off in the charger port & it was so small I couldn’t get it out. OMG I went to HEB on Dowlen and there’s this great guy named Immy at the cell place inside the store that fixed my mom’s phone at a great price! If yall have any problems with your phone or tablets go see him he’ll hook u up!!! World Cellular & Accessories make sure to ask for Immy !”