Post Offices near Manor, TX

“I guess when it comes to public institutions people only put in reviews when they have a bad experience.We just moved to Manor and my experience with USPS has been so far good. Got the mailbox set up instantly. Got keys on the first visit and started getting packages the next day. The lady on the counter was polite, friendly and quick despite being the only person at the counter and having continuous inflow of customers.However it is inconvenient that they are closed on SAT and SUN. Hopefully that will change and they will get more staff given the rate at which Manor is growing”

“I made a mistake. I forgot to put the shipping label on the package & when I noticed it, I went back to usps near Lake Creek. I spoke to Annis & a sorter and they encouraged me to go here.Got to this location Mr. Gus was very helpful. He listened to my ERROR. Tried to call Ms. Sharon to try and help, she was gone for the day and then he asked Ms. Linda for advice. This woman was so rude. She said to me, “I am not sure why they sent you here we can’t do nothing for you. I don’t know why other post offices tell people to come here.” She pretty much said my package would end up in Atlanta dead pile and the likelihood of me getting it is slim. I have a video of me packaging the item and pics.Guys, I take ownership of my mistake, it costs nothing to be kind and to be word attacking a customer is not cool. Ms. Linda triggered me to where I was so angry in near tears until I saw Ms. Nicole in passport’s - she echoed Mr. Gus’ advice to call Ms. Sharon.10.5.23 update:Changed to 5 stars because Ms. Sharon found my package. Mr Gus remembered me, and Ms. Linda was a bit nicer today; not sure if it was because someone of authority was in the area, but also all coworkers said - it was an off an offmoment for her and she’s normally nice.3 stars for Mr Gus, Ms. Nicole and the inventory of boxes available.Please, people in customer service business-be nice. Be patient.I’m calling Ms Sharon in the am”

“We went to submit passport and the postal staff were very helpful in taking/validating the passport papers and submitting it in a very short time. We did not had a appointment and did a walk in but still were in and out within 30 min. The staff Gina and Mohammed were very helpful and listened to our request of accommodating us even without an appointment. Kudos to the staff for doing their job above and beyond!”

“Shipping x6 international packages to six different countries including Malaysia. Not only was the sweet clerk, Mary, so patient and extremely helpful the other staff came to assist while o tied up the line for a good 30mins. Each required Customs Declaration Thanks for your kindness and doing business right!”

“I'm a mail carrier based out of this very station. I appreciate and applaud the open honesty expressed by the reviewers thus far, but the lobby side of the front counter is only half of the story.I suspect that a majority of the reviews here are posted immediately following what is perceived to be a negative experience. As such, these reviews are laden with extreme emotion that, while I do not doubt is heartfelt, does little to explain the issue objectively or offer any suggestion of how the USPS can improve the customer's experience.There's also another side to the story. For every anger-laced review I read, I'm compelled to ask: How would a bystander honestly rate the behavior of the reviewer while the described incident was taking place? Did you know that incidents of customers throwing objects at the front counter clerks is not only not unheard of, it's becoming alarmingly commonplace?All I can say, with all honesty at my disposal, is that I know of no career employee at this station that does not care deeply about customer service and full commitment to their job. That being said, they are just as human as anyone else.Let me ask some simple favors of everyone reading this before you begin typing out that next review. Think of your own carrier; the woman or man who delivers mail to your mailbox. How would you rate *their* dedication to their task? Could you do better if you were in their place? Could you take on the responsibilities of a front counter clerk for even a single day and maintain a smiling face and positive attitude through it all? These are purposely open-ended questions; there's no correct response.All I'm asking is that you please try to keep an open mind. Thank you for your attention.”