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7:30AM - 5:30PM
8225 Cross Park Dr, Austin
Post Offices
“Passport was renewed without any problems. I want to shout out Kimberly for being so kind and detailed. She made sure all my forms were completed and was a great photographer for my passport picture. They even had collective stamps which were neat. Again, thank you for being so kind. It made my day!!”
8:30AM - 5:30PM
823 N Congress Ave STE 150, Austin
Post Offices
“I had a great experience at this Post Office thanks to Tatiana. I wasn’t sure what I was doing, and she took the time to walk me through everything step by step. She explained the process clearly, was extremely patient, and made me feel comfortable and confident about how everything was handled.
Tatiana was very friendly, professional, and genuinely helpful. Customer service like hers makes a big difference, she’s a true asset to this location!”
“The East Austin USPS location on East 6th Street is a solid and convenient post office that serves the local community reliably day in and day out. The staff are generally helpful and efficient, handling everything from standard mail and packages to money orders and PO box services without unnecessary hassle. The location is easy to reach from many parts of East Austin, making it a practical stop for all your mailing and shipping needs. The range of services available on site is comprehensive, covering domestic and international shipping, priority mail, and more, which saves you from having to go elsewhere. For a neighborhood post office, it does a good job of keeping things moving and taking care of the community it serves.”
“After moving we realized that our forwarded mail was incorrectly dated. I dropped in to see if there was anything to do to have the mail forwarded.
The mail lady at the counter was so freaking good! She walked me through some tasks and BAM! It all worked out.”
“Great location but long lines usually. I went there the other morning and only one teller, with a long line. I asked if she had help, she said she was the only person there but I could see someone sitting in back.
She was very friendly and proffessional though.”
“DJ was very efficient and helpful with my shipments. She showed me a faster way to get my packages delivered using the self-checkout option. I appreciate her patient and personable assistance!!”
1:30 - 4:30PM 10AM - 1PM
2418 Spring Ln, Austin
Post Offices
“Love this USPS location, because of Morein! She is always so kind, courteous, quick and personable. My two year old son often requests we visit Morein, and toddlers don’t just like anyone. Please give this woman a raise and fix the air conditioning! She is a prized employee and should be treated as such.”
8:30AM - 5:30PM
6104 Old Fredericksburg Rd, Austin
Post Offices
“Don’t listen to the haters. They are biased based off their negative experiences and do not understand that the work the employees do here is part of the backbone of society
Stop being a Karen, appreciate the work, wait in line, or do everything online.”
“Today we got passport photos and applications done. Nicole could not have been more amazing. She was very kind, diligent, knowledgable and quick. Completing a task that is widely considered to be mundane and frustrating, our experience was anything but that. Nicole made an extremely positive impact on our day.
I also drop packages off here on a semi-routine basis. I've always found the entire staff here to be friendly, helpful and fast.
In a word, excellent.
Today just highlighted that experience, and I thought I should report.”
8:30AM - 5:30PM
7310 Menchaca Rd, Austin
Post Offices
“As someone who has to come in once a month I look forward to seeing staff and having a good conversation with the them . I always feel welcomed regardless of them knowing I’m coming in with 30+ envelope that have to be certified mail . I know annoying ?? and I’m sorry but they are all always willing to help and assist me with no hesitation ! It’s crazy to get on here and see the bad reviews ! They are always willing to help anyone from what I’ve seen . Always polite funny interaction and always answer any questions . Anyways they all need a raise ?”
“Other locations I usually go to have really long wait times especially during the holiday season, but this location took a total of maybe 5 min to help me ship my packages. I was really happy with the efficiency and good customer service.”
1 - 4PM 10AM - 12:30PM
8557 Research Blvd Ste 124, Austin
Post Offices
“You wanna talk about calm and bright this season? Here's where it's at! Barely a line. The woman working today (with lovely patterned earrings in the shape of Africa) was so personable and chill. Great USPS experience!”
“Quiet chill post office biggest one ive seen. Didn't like when the lady in the green shirt took a photo of me with in it though, I heard the shutter go off.”
8:30AM - 5:30PM
11900 Jollyville Rd, Austin
Post Offices
“Kind, efficient, attentive to and knowledgeable about the details. I apologize if I get the name wrong, but Rajni took great this morning to handle business. Thank you.”
“I have been using this USPS location for a long time and it never disappoints. The staff is friendly, efficient, and always willing to help with any shipping or mailing needs. Wait times are usually short and the service is handled quickly and professionally. They offer a great range of services and the employees are knowledgeable about all available options. I always leave feeling satisfied and would highly recommend this post office to anyone in the area.”
“Very friendly and helpful staff who made the whole experience amazing! My passport appointment was confusingly canceled at another USPS location, but the staff here kindly accepted me as a walk-in and handled everything efficiently. Thank you again!”
“There is a man here of Korean descent who speaks Spanish fluently and whose name I cannot remember, but he was so kind to my friend and me. Thankful for his help and for the efficiency of the entire staff in trying to assist so many people.”
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“Todd and team were awesome! He got me in quick, went out of his way to hold some possible units for me and the over all customer service was exceptional. Smooth process. Moving today and he even said just to holler at him to make sure the move into the unit goes quicker. Much appreciated and will use them for all my storage needs. Thanks!”