Post Offices in Austin, TX
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20 locations found near Austin
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7401 West Slaughter Lane, Austin TX 78739
“Clean, safe facility, amazing staff! Todd is the best! I honestly don't think any other storage facility could to the kindness and personality that was showed to me here! 🙏🏾”
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8225 Cross Park Drive, Austin TX 78710
“I would like to recognize Hyum for her outstanding customer service. She was incredibly kind, patient, and helpful throughout the entire process. She took the time to explain everything clearly, guided us through every step, and made sure everything was done correctly. Her professionalism, knowledge, and willingness to help made a stressful situation much easier. Thank you, Hyum, for providing such exceptional service!”
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823 Congress Avenue STE 150, Austin TX 78701
“I had a great experience at this Post Office thanks to Tatiana. I wasn’t sure what I was doing, and she took the time to walk me through everything step by step. She explained the process clearly, was extremely patient, and made me feel comfortable and confident about how everything was handled. Tatiana was very friendly, professional, and genuinely helpful. Customer service like hers makes a big difference, she’s a true asset to this location!”
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3507 North Lamar Boulevard, Austin TX 78705
“People leaving 1-star reviews are honestly haters. The hard-working people at this post office (which I frequent at least once a week) are courteous and incredibly competent. Most of y'all could not handle the volume, variety, and complexity of situations they deal with here on a daily basis. I've seen some customers be downright rude and nasty, and these professionals don't bat an eye: they're simply working hard to get all the mail where it needs to go, and assist everyone who comes in, no matter the issue. That includes the young woman who works in the back who helped me at the very end of a long day when I showed up with a package that mysteriously arrived to our house without all its contents. She went out of her way to be empathetic and supportive and provided me with helpful resources. Thank you to this incredible staff!!”
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2418 Spring Lane, Austin TX 78703
“Practically never a line and the staff are lovely! I've never had a bad experience here. The lady (clerk 8) is super funny and sweet and the guy (clerk 20) is efficient and kind! They're both very knowledgeable. Unfortunately I don't know either of their names but that's their respective clerk numbers on the receipts haha!”
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111 East 17th Street, Austin TX 78701
“The East Austin USPS location on East 6th Street is a solid and convenient post office that serves the local community reliably day in and day out. The staff are generally helpful and efficient, handling everything from standard mail and packages to money orders and PO box services without unnecessary hassle. The location is easy to reach from many parts of East Austin, making it a practical stop for all your mailing and shipping needs. The range of services available on site is comprehensive, covering domestic and international shipping, priority mail, and more, which saves you from having to go elsewhere. For a neighborhood post office, it does a good job of keeping things moving and taking care of the community it serves.”
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7700 Northcross Drive, Austin TX 78757
“This place deserves more positive reviews! My mail people are so friendly and hard working. Always respectful, helpful, and kind. Recently had a package issue, so I submitted a request online. Was contacted the next day.. provided a bit more info and quickly got a wonderful call back saying my package was located! Very fast response, so grateful! Extra thanks to Jahid!! BTW, it was the shippers error.. and I almost never have issues with the post, very thankful for the USPS!”
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3575 Far W Boulevard, Austin TX 78731
“The only thing I can complain is that you have to push the entrance door instead of pulling. The black lady today is impressive. I have seen many usps officers but no one likes her. She’s so professional, patient, polite and efficient. She helps everyone in a timely manner but with full respect. I wish everyone in the world could work like her. I don’t know her name, but she wears a glass and dreadlocks”
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6104 Old Fredericksburg Road, Austin TX 78749
“Hmmmmm. Not sure how these guys have such a low review score. I come here almost every week to pick up mail while waiting for my box key. And every time I come here I have a very fast and pleasant service...”
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3201 Bee Caves Road Ste 120, Austin TX 78746
“DJ was very efficient and helpful with my shipments. She showed me a faster way to get my packages delivered using the self-checkout option. I appreciate her patient and personable assistance!!”
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7310 Menchaca Road, Austin TX 78745
“This review is specifically for Justin! We were waiting in line (4th and last in line) to get our child’s passport renewed when the passport agent on duty said he could only get to 3 parties and the rest of us just could “go home.” Justin, who had originally helped everyone in line with copies to be prepared for their visit, a task he definitely didn’t have to do, had a smile on his face the whole time. You can tell he just has a good attitude! After we were told to go home, Justin stepped in to help us out and got us in and out super quick (before the other agent was finished with the others). We were turned away a couple days prior so our stress levels were high going in. Justin definitely made that melt away. He’s a wonderful employee with a wonderful attitude!!”
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10109 Lake Creek Parkway, Austin TX 78729
“I found the employees to be friendly and professional. The line I was in moved fairly quickly. There are two entrances and a good number of mail boxes. The location was also pretty clean. These seems to be a solid neighborhood location.”
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13809 Research Boulevard, Austin TX 78750
“I was able to drop off my amazon return package with no issues. The parking lot is smaller and can be crowded during peak times. You may want to pick and choose when you come here.”
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8557 Research Boulevard Ste 124, Austin TX 78758
“You wanna talk about calm and bright this season? Here's where it's at! Barely a line. The woman working today (with lovely patterned earrings in the shape of Africa) was so personable and chill. Great USPS experience!”
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11900 Jollyville Road, Austin TX 78759
“Just wanted to give a shoutout to the older gentlemen (I believe his name was Diego) who helped me with an urgent and pressing issue. He took the time to listen to me and helped me find a solution!”
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3903 South Congress Avenue, Austin TX 78704
“I have a PO Box here, has been fine so far. They leave a note in the box if they received Packages that doesn’t fit , and you can go up to the desk to collect the package. Packages to be collected within 14 days (don’t quote me) or else they will return them to sender”
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900 Blackson Avenue, Austin TX 78752
“Incredibly understaffed and underfunded, but the people working here are doing what they can. Misty has always been the one to help me out. I think she’s incredibly patient as a lot of customers get riled up while waiting in line and they speak condescendingly to her as if it’s her fault she’s the only one working the counter. If you’re in a rush and take out your anger on employees who are not at fault for how understaffed they are, this place isn’t for you.”
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4516 Burleson Road, Austin TX 78744
“Very friendly and helpful staff who made the whole experience amazing! My passport appointment was confusingly canceled at another USPS location, but the staff here kindly accepted me as a walk-in and handled everything efficiently. Thank you again!”
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1822 West Braker Lane, Austin TX 78758
“Had a passport appt. Was seen on time, customer service lady at the desk was very nice and polite, explaining the process and how I would receive my passport. I appreciated the good service. Many thanks.”
