Chase Bank offers a welcoming environment with friendly and helpful staff. Customers appreciate the assistance they receive when opening accounts and setting up cards and apps. Bankers like Ronalsha, Denise, and Janis provide clear explanations and guidance, ensuring a positive experience. Making an appointment is recommended for personalized service. Overall, Chase Bank is recognized for its kind employees who make banking easy and enjoyable.
Can't get through over the phone. Recording says to try again later! Tried 3x this morning. Then tried another branch closet to this one, got the same response and recording!!!!!
March 2025
one star bc that was the lowest i could go. imagine scheduling an appointment and waiting 30 min to be told they cant help you bc they dont know how to open a joint account … thanks for nothing, bank of america across the street knows how to open a joint account thankfully !
November 2024
Cannot reach the branch by phone. You get sent to India, just to get patched back to the same vm, which then sends you to India again. Now have to drive to the bank, because I am tired of getting stuck in their phone mail HELL!
