Kohl's offers a relaxed and convenient shopping experience with a focus on saving money and making returns easy. The store is clean, well-organized, and well-lit, creating an inviting environment. Customers appreciate the variety of products available, including popular brands in fashion, footwear, beauty products by Sephora, and home décor, all designed to fit different personalities and budgets. One of the main highlights is the hassle-free return process, especially for Amazon packages, where customers can simply walk in and follow signs to the return counter without the need for packing or printing labels. The staff is helpful and friendly, with specific mention of employees who provide excellent customer service and assist with Kohl's Cash offers. The store also supports the community through Kohl’s Cares, donating time, talent, and resources to help make neighborhoods healthier and happier. Overall, Kohl’s combines a welcoming environment, good shopping options, and convenient services to create a positive shopping experience for all customers.
The store was clean, and customer service was exceptional.
May 2025
Cindy D is so awesome, she’s is always smiling and very helpful, and pleasant we should have more like her and it is one of the best stores and clean store in Mansfield. I love this store, and I have my family love in the store. , Kohl’s In Mansfield it’s so clean and the people there are awesome.
May 2025
They all ways have good choices, clean store, and friendly employees