PNC Bank

Banks
Hours: PNC Bank offers convenient location options, including a branch on East Broad Street close to both home and work. However, customers face a significant inconvenience at this location due to the ATM accessibility issue; the ATMs are inside the branch and unavailable 24/7 because the door’s locking mechanism has been broken for over two months. This lack of exterior or drive-thru ATMs makes access difficult, prompting some customers to consider switching to nearby banks with better convenience. Despite this, the branch staff are friendly, professional, and helpful, with positive reviews highlighting excellent customer service. One customer praised a staff member named Silvia for her kindness and assistance with a check deposit, while another appreciated Michelle at the Solution Center for her tireless efforts to resolve account issues after the bank's acquisition. Customers also appreciate the remote location with self-serve teller machines that allow video chat with tellers. Overall, while the branch's staff provide great service, ongoing ATM accessibility problems impact the overall banking experience.

• 1.14 miles

  

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1. Mansfield, Texas