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8:30AM - 4:30PM
6925 Masters, Manvel
Shipping Centers
“I can’t Believe I forgot the name of the young man that assisted me on Friday 927. He was the only one in the store so ideally the owner should be able to identify him. I came to Purchase a mailbox I was missing one of two items of required identification I had my drivers license but to my surprise. My insurance card had expired . He patiently waited while I attempted to get a copy of the card so that we could proceed with the purchase. I arrived at approximately 6:50 PM store closes at 7 . I tried to reach my insurance carrier ….welcome to the world of AI. Finally, they connected me to a chat room. I was able to obtain the necessary documentation . Ttrough the entire process. He was patient never stating to me the store closed at 7 PM or even suggesting that I should return the next day, his employer needs to know what a great representation he is of their store. I am hoping that this service I receive will be equally as excellent as what he offered this customer. Again, I apologize I don’t recall his name,’????for the service provided by this employee”
“The customer service is A one Brianna was very helpful and patient with me and showed me how to process my returns even though she was by herself and had a line almost out the door this morning she made sure each customer needs was prioritized her customer service is amazing she kept a smile even while being under a lot of pressure”
“Ashley is AMAZING!!!!!!!!! She helped me in an emergency situation and was so professional and pleasant and most of all she went above and beyond. Ashley you are a ROCKSTAR! Thank you so much!!!”
“Excellent service and products! I ordered prints of some unorthodox stationary for my wedding, and not only did they deliver, but they kept up communication with me throughout the entire process. They really put a personal touch on their service and I will definitely be returning for my next print job!”
“The service at this UPS store is absolutely exceptional. The staff is not only incredibly kind and helpful, but they're also top-tier professionals. I was completely blown away by their efficiency and speed—they handled a long line of customers in just five minutes! The customer service is 5-stars across the board, and the work ethic of the entire team is truly impressive.”
“My experience here was great! I needed to send something quick, and with a tracking number. Beau was very kind and helpful, was able to give me all carrier and price options so I could pick the quickest, cheapest method that would work for me and provided a receipt with tracking information. Very professional and efficient. I will utilize their services for any other mailing needs and highly recommend!”
“The ladies are so friendly all the time
They have helped me with many things like faxing or sending packages and even did business cards for my mom, which were amazing! It's all so affordable too”
“Ms. Janelle has been my go to for shipping for several months. She handles all of my shipping needs without any issues, other fedex facilities have given me problems or made it difficult to ship. Would definitely recommend to others.”
“Very neat and clean. Staff member actually was at the door, held it open and they all greeted me when I entered. Oddly pleasant. I was directed to the self service machine as a man with a dolly full of boxes entered just ahead of me. I got a quick verbal lesson on the machine and was done/out in less than 4 minutes. Great customer service here. Impressive.”
“Ms. Janelle has been my go to for shipping for several months. She handles all of my shipping needs without any issues, other fedex facilities have given me problems or made it difficult to ship. Would definitely recommend to others.”
“Janelle and Arron truly exemplify what customer service should be. The best thing is the ability to send all the information online to the store and have it ready when it says it is going to be done. We do all of our business at this location and have not been disappointed with the work or the promised time. Thank you Janelle and Arron for making our experience's pleasant.”
“In and out in no time at all. I came in on a Tuesday around 530/6 ish. Located inside the Walmart, it took me a moment to figure that out via Google. The guy at the desk was super friendly and quite fond of star wars. Luckily, I happened to be wearing my Chewbacca party animal shirt. We agree, the last three movies were less than thrilling, and lacking more appropriate story lines to the characters. Luke would never have tried to off his nephew. He wouldn't even kill his absent mass murdering father. They did that up all wrong. I thought the worst was behind us with Hayden Christensen and Jar Jar. To each their own as to which movies are the worst, but I digress... I went in to return some ATT equipment (because ATT sucks), and the process was simple and easy. Less than 5 minutes and out the door. Fast service, and good customer interaction. Win win.”
“Went during lunch break and I was concerned how long it'll take. Got in, second person in line. Helped me and the first person pretty quickly. Counter acknowledged customers and nice attitude.
Got back to work and had enough time to eat. It went smooth.”
“Daijon has great customer service. I really appreciated his southern hospitality and assistance with my return. Even made a lil joke within our encounter. I’m sure work is fun and interesting with him around. Keep him at the front to interact with customers! ?”
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“Very helpful and efficient to getting the right box size for a package to send. Friendly staff. Thomas was particularly helpful with some trouble-shooting of packaging issues!”