Hillcountry Collision is a trusted and honest auto repair shop known for its high-quality work and excellent customer service. The team takes pride in their thorough repair process, aiming to establish trust and provide repairs that last a lifetime. They are committed to educating customers and guiding them through each step of the repair journey, including insurance claims, towing, and rental car arrangements, making the experience as smooth as possible. Customers appreciate the friendly, professional staff who go above and beyond to help. For example, one customer was pleasantly surprised when an employee quickly opened a stuck van door and fixed it on the spot, offering assistance with no charge, demonstrating their goodwill. Others have praised the shop for their honesty, especially after negative experiences elsewhere, and for their ability to deliver on promises. The team handles repairs efficiently, with some customers noting that their vehicles look great once finished. Though busy at times, the staff communicates well and is eager to help with future needs. Overall, Hillcountry Collision combines quality work, honesty, and friendly service, making it a reliable choice for vehicle repairs.
A good experience with HCC. Workmansip is quite good. Would use them again. Repair was approx: $9k. Late night deer strike.
September 2026
I can’t speak for all locations but the Marble Falls location is great. Eric has taken great care of me and my vehicles. I would not take my vehicle anywhere else to be repaired. I’ve been to other body shops and not near as pleased, when another shop recommended them you know they must be good.
July 2026
Very pleased with service. Went above and beyond my expectations. Locally owned and operated says it all..