Big 5 Tire & Auto is a locally and family-owned business dedicated to providing the best service at the best prices across its six locations in East Texas. Customers consistently praise the wholesome atmosphere and exceptional assistance offered by the staff. One customer recounts a heartfelt experience when they faced a tire emergency while traveling. The team, led by Aaron, went above and beyond by patching the tire, balancing it, and ensuring that the customer could continue their journey safely without charging for the service. This level of care highlights their commitment to valuing customer safety and satisfaction. Another customer commended the quick and dependable service when their son’s truck broke down, noting that Christian and the team managed to complete the repairs the same day, ensuring the vehicle was available for his visit. Others also shared positive experiences, mentioning the quality of work, friendly staff, and the comfortable lobby for customers waiting for service. Whether it’s routine maintenance, tire services, or urgent repairs, Big 5 Tire & Auto has established a reputation for excellent customer service. Many customers express their gratitude and recommend the shop to others, reinforcing the idea that Big 5 Tire & Auto treats every customer as family.
These guys honestly Rock! They are awesome, the lady at the front counter is friendly, professional and knowledgeable. I highly recommend going here for any of your rubber on the road. Good show Big 5
July 2026
Great friendly place. Patched my tire quickly at no charge. I will definitely be bringing my business here from now on
June 2026
Had a screw in my tire. Fixed it and got me in and out in about 10 minutes ON THE HOUSE! HIGHLY RECOMMEND
