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May 2024 by John D
Most of the time what you need is in stock but most of the time the SAT their acts as if they have no idea what a car part is and will be of little help to you and possibly even steer you the wrong direction they're really not there to help they'll just tell you apart. Good part stores give good customer service
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May 2024 by Kelly Anderson
They're awesome! Prices are affordable too!
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May 2024 by Wildbill
When a commercial customer walks in and tells you straight away they are commercial don’t send the rudest associate to take care of them that’s a good way to loose said a national account the black guy you had working on the night of 4/3/24 was rude and needs an attitude adjustment
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March 2024 by Kim George
On the initial call, i didn't feel comfortable with the part he attempted to sell me. We called back and asked for Bobby. I hope I remember the correct name. The conversation was great. He knows customer service. I arrived to purchase the part, and
he was great. Ceasar is also super
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February 2024 by Shane cathey
Always helpful and can get parts quick
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January 2024 by Kirk Coleman
Got a windshield scraper, the very last one. Trip O'Reilly successful!!! YAAAAAAY
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January 2024 by Dannielle Molesworth
Durring a winter storm in need of an automotive windshield deicer as we were parked at the automotive supply across the street. I had a clear view of the two male employees and male customer at the counter while I called to verify stock of spray deicer. We just had negative success at AZ, so I wanted confirmation prior to driving to another store and again being unsuccessful. I called the O'Reilly store as it was ringing on my end, I watched as the employees ignored the incoming call. We pulled up and walked inside as I hung up, making the comment. "It must take more than two employees to answer the phone!?". I wasn't heard over the customer's profanity and boasting of what he could do! We did find what we needed, paid, and left.
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December 2023 by Mister Rob
Quick friendly customer service. The line moved quickly, the guy helped me pick out the right brakes and I was out of there in about 5 minutes.
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December 2023 by Maryanne Tree
Like, they were amazing here. I've never done an oil change like this and I'm definitely a fan of quick easy no appointment needed . They didn't have the right filter for my car so I went and bought one and they took that price off off my total. Come to find out I got the wrong ones so they ran out and exchanged it for me! That's service above and beyond. And they gave my dog loads of love
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November 2023 by Nika Wilson
Helpful
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October 2023 by Quincy Smith
The manager was rude and inconsiderate of customers
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October 2023 by Rodney Jaggernauth
Always get what i need. Thanks
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September 2023 by Lauren Minatrea
Bridgett was extremely helpful and welcoming. She helped me find everything I needed and assisted me in fixing my car. All we had to do was sit back and watch her work.
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July 2023 by Joey Rojas
Very good customer service.
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July 2023 by helen jeffers
Very helpful thanks to Eddie