Shoe Dept. Encore is a family-friendly footwear store offering brand-name shoes, the latest trends, handbags, and fun accessories at affordable prices for women, men, and kids. Their large stores provide plenty of room to shop and include TV entertainment areas. They carry well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics like adidas, New Balance, and Converse, with a selection that varies by location. The store also offers shoes in extended sizes and wide widths, with associates ready to help find the right fit. Customer experiences highlight that employees are often sweet, phenomenal, and patient, providing a warm welcome and great customer service. Prices are frequently described as great, with services like layaway available. Shoppers have successfully found many shoes for events like weddings and holidays. However, a common store practice of keeping one shoe from each pair in the back can sometimes lead to errors, such as receiving a mismatched pair. While management typically resolves such issues correctly, the inconvenience can be significant. Overall, the store provides an ok selection with ok prices and ok customer service, appealing to those seeking variety and value for the family.
Employees were really sweet and prices are great. We will definitely be back! I found so many shoes to add to my Christmas list and was able to get all of our wedding shoes for my daughters upcoming nuptials! :)
April 2022
Great Crew (met 3 of them). Amazingly Clean & Organized Store. Looking forward to going back.
January 2022
Great shoes, boots, purses, & accessories...competitive prices.
