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January 2024 by Maria Antonia Limon Rosales
Super prices
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January 2024 by Allison ce
Always very good offers
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December 2023 by jose
Great shop
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October 2023 by Yvonne Bailon
I love the jeans, but prices have gone up horribly.??
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September 2023 by Lora Roberts
McAllen Tx. Store# 00684These people lack customer service skills, efficiency and customer care. There more worried about hiding behind the jean racks by the door incase someone runs out with an item, that’s the impression we got. No help whatsoever just stereotype employees. Tasteless.
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July 2023 by Regina Perez
I went in to process a return on some items I bought online. I used to work for American Eagle in another location so I know the return policy like the back of my hand. I presented the items and the employee a girl examines them and finds a loose thread on the jeans I didn’t cause. She asked if they were used and I said once, I obviously tried on the items after they arrived to my house because I ordered them ONLINE. And she calls her manager over. The manager doesn’t even look at the items and says “sorry we can’t return used items.” And they were so condescending about it I felt so embarrassed. Their store was quiet and I felt everyone staring at me. I felt so uncomfortable so all I said was okay. They were so rude about it and the entire ordeal was over in 2 minutes. I left in tears with my sister. At the location I previously worked at we handled returns with care and attention in a timely manner. But they brushed this under the rug so fast and abruptly.
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July 2023 by CA MV
They close earlier than what they say, and do not even apologize
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December 2022 by Felix A.
Kimberly Nicole an associate at this store, who's also an American Eagle Ambassador scams people online using her social media for money. Disgusting behavior, I'll be contacting corporate to expose her for her actions.
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November 2022 by Ernesto Escasena
Nice clothes and acceptable price for the quality of them.
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October 2022 by Ash Trayz
I guess every American eagle here in the valley has its moments but this one is one after another. I called Brownsville one time to ask for a dress all I needed was the style number and color he got it no problem I call this store and say I have the style number and she’s like well we are really busy so it’s going to be 3-5 minutes before I can look for you. And then she’s like well if you are online blah blah blah which I already know that’s why I’m calling the store because it won’t let me order online I just wanna make sure you actually have it because I’m not going to drive over and it not be there I already did that once and they gave me the run around Wel it’s probably in the front and another associate was like it’s probably in the back. Believe I don’t wanna go to this store but you are the only one with these jeans I’m looking for.
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September 2022 by Cesar Flores
Good store, but the fitting rooms were not open.
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August 2022 by Ceni “M” Trayz
I guess every American eagle here in the valley has its moments but this one is one after another. I called Brownsville one time to ask for a dress all I needed was the style number and color he got it no problem I call this store and say I have the style number and she’s like well we are really busy so it’s going to be 3-5 minutes before I can look for you. And then she’s like well if you are online blah blah blah which I already know that’s why I’m calling the store because it won’t let me order online I just wanna make sure you actually have it because I’m not going to drive over and it not be there I already did that once and they gave me the run around Wel it’s probably in the front and another associate was like it’s probably in the back. Believe I don’t wanna go to this store but you are the only one with these jeans I’m looking for.
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April 2022 by Raven
This where I used to get my pants but they don't got my size no more so I buy shirts I guess
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November 2021 by Leslie Dorantes
I’m visiting from Philly and was really nervous to go to an AE I’ve never been to before, but the workers were so great! Especially, Kim who helped me find exactly what I needed and made me feel so confident. I’d recommend this American Eagle to everyone and will definitely be coming back!
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November 2021 by Curtis M. Borjas
Kimberly & Max are always of GREAT help!! They’re the ones who usually help me out. GREAT Customer Service whenever I go! All or most employees are VERY friendly, helpful, funny, sweet & kind, and quick & reliable! Especially compared to the AE ? at the Outlets in Mercedes! They don’t have the same vibes McAllen AE has! Something about the employees and environment in McAllen is different in a good way! Plus, usually have whatever I am looking for (in size & in style) which is sometimes hard to find (in a 28/30), ohh and some pretty cute employees too (cough cough) Kimberly…lol! Beautiful inside & out, and personality is amazing! ?