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November 2023 by Stephanie Suarez
Horrible service!1 year ago I got a 2015 Mercedes Benz GLA 250 4 matic at their dealership. 6 months later, the car failed on me. I called them to assist me they said they couldn’t. I called for several days got no help. I had to pay $3k to get the car fixed (it was the fuel pump). THEN after I finally got the fuel pump fixed, months later the Transmission failed. All they have is junk! Very unprofessional. Oh btw: they lost my plates and have been sending me paper plates cause they “misplaced” them.
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October 2023 by Ced Horne
I would like to give a special thanks to Eric he really helped me out a great deal and also made my purchasing process very easy the car I got is impeccable and I love it and not to mention MR. Eric delivered my car right to my door and I would absolutely recommend my family and friends to shop at Booz auto sales
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October 2023 by Isaias Martinez
Mauro was polite, helpful and professional. He was fair in pricing and attended to my every car buying need. My brotHer and I highly recommend this dealership. Will be sending you guys referrals. Thank you!!! You guys ROCK!!!
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October 2023 by Brandon Longoria
I would definitely recommend Booz Auto Sales if you’re looking for a good vehicle. Along with that you’ll receive great help with whatever you need. Questions are always welcomed and customers are their priority!
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October 2023 by Zayra E.
Today, I had a very unpleasant experience in this place. I made a deal with them for the purchase of a 2015 escalade that I was supposed to pick up today. The issue began yesterday when after signing I noticed that my social was wrong in the contract and after leaving this place I contact them letting them know about the issue and asking them if this would affect my deal (they assured me that it wouldn't). Today I when back to pick up the truck and turns out the deal had changed as the lone company was asking for more down payment that I was comfortable with. So I said no at first which then they told me they where willing to help me. To not make things long after all the lost time and just seeing how they handled the whole deal I rapidity told Mauro that I wants intrest any more. Which he then told me to come back for my deposit between 5pm & 5:30pm (which I did). I was never rude or yelling at anyone and at the beginning I was very understanding I even wanted to go back and buy myself a different vehicle in cash later. When I arrived to pick up the money they made me wait then the owner told me they don't do returns on deposits (something they forgot to mention as is not in the contract or in the receipt that I have) (Which then the owner showed me that they do in her receipts at her office but mine doesn't have anything. Not even the red stamp that her's do. Which I checked after I when home as I didn't had my receipt with me.) The owner even try showing me the new contract where they reduce the price of the vehicle for a little over $1,800 to "help me out" but in reality that was what the lone company was asking from me to give in addition to the $6,000. In the end they only seem to want to "help me" by making me buy a truck that I no longer wanted by them being unprofessional and not taking responsibility for their mistake. Mauro entered my social # wrong and that changed the whole deal. He only apologized after Erick did as he told me that he felt bad. But not once did Mauro told me that they don't do returns on deposits, nor did he let the owner know that he never told me this either when I was asking for my money, nor when he spoke to me to come back and get the money at 5pm (by phone). At the end I lost $500 from the $6,000 of the down payment. As the owner told me either I take the deal or lose the $500 to get the rest of my money for something they messed up. She even asked me if I wrote my social correctly because they told her it looked like a 1 which I said I was sure I wrote it right and even asked to see the paper but apparently they throw it away. Overall I lost $500 plus the $278 for insurance as the have to send a paper to the insurance company letting them know that the deal is off so I can get my money back in 4-6 weeks with fees deducted. If you buy a car from here just ask all the right questions make sure everything is right. Buy from Carlos as he is a great salesman and make sure you speak with Erick he was the only who seem genuinely sorry for the mistake and troubles they cause. Honestly the owner just made the whole deal go south (after telling me not to get mad) who wouldn't. And Mauro never took responsibility for his mistake as he was the one who entered my information wrong and I was in front of him the whole time, he could had double check my information with me. I thought a lot about making this post but I felt like I should let others know just in case. Be careful out there.
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August 2023 by Alan Slice Garcia
They are very helpful, did everything possible to get us approved.
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August 2023 by Mya Martinez
Thank you Alfredo & Erick, super helpful & great servcie, got my dream car with their help! ??
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July 2023 by Junior Dinero
This place is great 100% recommend
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July 2023 by Maria Hilaria Vega
when you like to come here ask for Alfredo Munoz 100 recommended very attentive excellent service and Erick also very kind and helped us throughout the process and I am very happy with my new truck thank you!!
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July 2023 by Gisselle Gracia
Great costumer service! Help me out alotAsk for sandra!
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July 2023 by Champ Uzo
Great services and works with you on the prices.
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July 2023 by sergio balleza
Super recommended, it is a very good place, they have the best trucks and cars that have no idea, pure first-class luxury, ask Mrs. Sandra has excellent service, I am satisfied with my purchase
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July 2023 by Celina Hernandez
I love my new truck and I really liked the treatment that Zuleima and Mauro gave. I recommend them ☺️ ecelente service I take my truck happy!
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July 2023 by Bryan Gomez
Excellent service, 100 percent recommended, Alfredo, an excellent seller and excellent service, he helped me get the car I wanted!
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July 2023 by Vianey Elizondo
Zuleyma and Mauro were a great help to getting me my dream vehicle, Thank you so much Booz Auto Sales! We are very satisfied with our purchase!
