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April 2019 by James
Not my best moving truck experience
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April 2019 by Kyong Kim
Rented a truck for a week to return at other state ..one way 1500 miles to go. That truck had no maintenance of engin oil. I had to filled up 5 bottle of engin oil after drive few hours. I asked reimburse $30+ ..with receipts and empty bottles ..I had been wait for more than a year. I gave it up.
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February 2019 by James Lavin
Not my best moving truck experience
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January 2019 by 최경숙
Rented a truck for a week to return at other state ..one way 1500 miles to go. That truck had no maintenance of engin oil. I had to filled up 5 bottle of engin oil after drive few hours. I asked reimburse $30+ ..with receipts and empty bottles ..I had been wait for more than a year. I gave it up.
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May 2018 by Charleen Haithcox
When you see the reviews stating this location is full of crooks you should absolutely believe them and run the other direction. I rented a truck one way from Austin picked up 04/26/18 to McAllen. I returned the truck on time 9am Sun 04/29/18 in perfectly clean condition. I swept out the back of the truck and even remove trash left in the truck from the previous renters. Instead of sending me a check for my entire cash deposit they kept $33 and claimed it was a cleaning fee. This is plain outright theft I have no way to prove that they did anything to that truck. Furthermore I even have a recorded phone call of the man from that location calling me and telling me that I will be getting a full refund from budget by check. These people are scam artists of the highest order. There's nothing else I can do because it's really not worth my time to take them to small claims court for $33 however between them and their God they will have to answer for thieving from good honest people one day.
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December 2017 by Johnathan Elliott
This Budget is full of crooks! They lied to me about the truck cleaning and wherever I called to speak with the manager he was never in or he never returned my phone calls! This location should loose their licence to operate! I would recommend never to rent from Budget ever! I will never rent from them ever again even if it means paying more somewhere else!
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September 2017 by Miguel Garcia
Called me the day before my move and said they didn't have any trucks. I had reserved one a week in advance.
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August 2014 by Hieu Duong
Worst experience ever.... Had a reservation ... But there is no trucks.... Made tens of phone calls and no one do anything about it.... Came to the location... The guy name Roy... Took 1 and a half hours lunch... Saw 2 trucks been parked in front but not working... Asking for TPM number ( supposed to be field manager) to complain... But the guys refused.... Horrible experience, and very rude customer services....STAY AWAY!!!
