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December 2023 by Kari V
Definitely recommend it. ? Been here twice and so far they did an awesome job on my car. Thank you Manny and Alvaro for an outstanding service.
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December 2023 by Rachel arauza
All the employees, great customer service, especially Vanessa in the front desk and Érica at the parts department working so hard to get the best prices and fast delivery for the customer satisfaction.
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December 2023 by Rachel Pena
VERY UNPROFESSIONAL. Left marks on both the outside and inside of my car and also left my motor tray hanging from ONE SCREW which almost cause me to lose control on my way home. They did nothing about it when I called AND emailed them about it. I chose to leave it at that but then had to go back a couple days later for the same reason I had originally taken my vehicle for, which they had for 2months. It has now been 2 weeks and I am still without a vehicle and they haven’t even bothered to pick up the phone to give me an update . -Sthefano Martinez
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November 2023 by Kyle Thompson
We previously had work done at a Caliber in WI and they did an outstanding job. Our car from this one looks great, but I believe they failed to be honest with us and that's the number 1 rule in a good business. We were told there was a delay because they were waiting on a "skid plate". We had some scratches on the rear bumper from a parking lot fender bender. There should have been no need for a new skid plate. I even questioned it. Then 4 days later, they admitted that the skid plate came in but didn't know why because they didn't need it, but they then told us they were waiting on a vent of some sort. My belief is the wrong part was ordered and the actual part they needed wasn't ordered until they realized the mistake. Mistakes happen. I understand that, but be honest and own up to it. If they are willing to withhold truth about one thing, why should I believe them on anything they tell me. In the end, the car looks like it did before the fender bender.
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October 2023 by Verenice Argueta
Everyone I spoke to from Caliber was very kind. I have never been through this process, but Manny and Pablo explained everything to me. Very smooth process. ? ?
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October 2023 by jj hernandez
It was a pleasure bringing my car here the team is great customer service kept me informed well recommended shop
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September 2023 by Mary Barrientos
I stopped at Caliber Collision for an estimate and they treated me amazingly!! They greeted me with a smile, they are so friendly. The estimate did not take long at all and it was exactly what I needed.
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September 2023 by Carol Compean
I called to speak to the manager, Pablo Gomez, at the local establishment in McAllen after having gone round and round with the manager from a branch in San Antonio about an unfinished repair and the experience was night and day. Mr. Gomez handled the matter in such a professional and understanding way. Although the matter was not his nor his location's responsibility he truly stepped up and represented the company as management should. I truly hope that his higher ups are aware of the genuine interest he took to resolve a matter that was unresolved by Gilbert from the Austin hwy location in San Antonio. Thank God for good people. In no way were we trying to take advantage of the situation nor expecting anything that wasn't reasonable. We just wanted the job completed. Thanks again Mr. Gomez for stepping up and addressing someone else's mess without having to. Your promptness in this matter indicates you are the kind of representation that all companies need to continue to be successful.
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August 2023 by Ana Briones
Good service
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August 2023 by Mara Morales
Very pleased with the customer service provided by Erika Salinas and the team. I would highly recommend Caliber Collision to family and friends. Great work and great prices.
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August 2023 by Samantha Rivera
Abraham was on top of making sure my vehicle came out on the day it was expected. He constantly kept me updated with the process. I recommend caliber collision for your Collision needs.Service: Painting
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August 2023 by Andy Tech
Pablo A. gave me a great estimate in a timely manner. Very professional and explained everything in detail.
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August 2023 by Abraham Rodriguez
Highly recommend caliber collision everyone is super helpful didn’t struggle with anything one bitService: Body & Trim
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July 2023 by Pablo Gomez
Great team to work for
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July 2023 by jorge rojas
Awesome and friendlyService: Painting
