-
September 2023 by Vicente Mafra
If you are private costumer don’t waste your time, lady in the front was nice but they did not have personal staff to look in a door damage, so I think they have enough money already , don’t waste your time coming to this place.
-
May 2023 by Arpan Bhakta
MY Car was there for over a year and a half and you would think the work would be done correctly. I went to go pick the car up 3 times and all three times were mistakes in the body work. Also after I took the car home stuff was popping out of the body and interior areas they worked on. DO NOT RECOMMEND AT ALL.Services: Painting
-
May 2023 by myrta Cardona
Very pleased with service! Impressed with attention to detail, my car was returnedwashed and vacuumed! Friendly staff. Special thank you to Esequiel !Place clean and modern! Definitely willreturn if needed!!! Than you!
-
April 2023 by Amanda Guerrero
Do not use this place. Customers service horrible! Returned my vehicle dirty, full of stains and mug everywhere.Service: Body & Trim
-
January 2023 by John Huerta
So far this place of business is not good on service and customer service. Have my car still there it’s been 3 months. Minor repairs on it . Till now still have not gotten a response when it will be done . Everyday I call and it’s always different experiences about the vehicle. I will never recommend this place to No one . I regret taking it there . Lesson learned . No good management skills and front desk personnel. .Services: Body & Trim
-
October 2022 by Patricia Madsen
Getting the part for the broken window of my 2003 Silverado is taking too long. Hate to think how long it will take to fix it when the part arrives.
-
September 2022 by Mr. Banks
The best customer service ever.The ladies at the front desk helped a lot. The car I thought was totaled. They told me it was repairable. When I see it repaired. I was in a state of shock. Most amazing service.
-
September 2022 by Dave S
Went in to get a quote on a Wednesday: "We don't do quotes on Wednesdays". I'm like: wow, ok.I go in on Thursday and the front desk had me sit down. The office looked abandoned. I waited about 15min and no one showed up from any dark corner of the building. I got up and asked the front desk lady and with no smile tells me: "I've already told our ticket writer you're here".I sit down for another 10-15min and nothing. I walked out.They don't want or need our business. The issue with them is management. They have none.
-
August 2022 by Macario Cabrera
I am sorry but the service is lousy. They have had my car there over 6 months and tried to return it with obvious repairs not complete. I even had GEICO adjuster go and look at it and he pointed out the sub-standard repairs where parts were not replaced. It is still being worked on! I heard that ever since the original owner retired, collision center went down hill. It's too bad, I had two vehicles repaired there back in 2009 and 2012 and I was satisfied with the work. GEICO no longer lists them as a preferred repair shop. GEICO use to have their office at collision center. Now I know why they don't.Service: Body & Trim
-
July 2022 by David Saenz
Went in to get a quote on a Wednesday: "We don't do quotes on Wednesdays". I'm like: wow, ok.I go in on Thursday and the front desk had me sit down. The office looked abandoned. I waited about 15min and no one showed up from any dark corner of the building. I got up and asked the front desk lady and with no smile tells me: "I've already told our ticket writer you're here".I sit down for another 10-15min and nothing. I walked out.They don't want or need our business. The issue with them is management. They have none.
-
May 2022 by Hilda Keller
They took forever and i never received a call back when i requested one. I was always told o the person working on your vehicle is not here. There was no common courtesy of receiving a phone call. For three and a half months all i heard was it will be ready tomorrow. I understand being short staffed but it would been nice to have been kept in the loop and not have to chase them down for a status. The work was good but the customer service was horrible.
-
May 2022 by Jake “J.R.F.” Flo1019
Fair place. They did a good job on paint and decal. Suspension from junkyard, but up and running. Esequiel doesn't cake. Took longer than expected. Wish they woulda tinted my window and replace side step. Ladies in front nice people and always answered and directed me to writer quickly.
-
April 2022 by JKS Rodriguez
Excellent help. Techs did an awesome job, gave recommendations and got the job done ✔️ ?.
-
September 2021 by Mike Alvarado
Very disappointed with the lack of concern and craftsmanship. Be prepared to be ignored and blown off. It says something about a business's integrity when they let you walk out of “their” shop with missing parts and looking poorly patched up. Should’ve read the reviews 1st, my own fault.Service: Body & Trim
-
July 2021 by Lisa Moreno
Outstanding work and service. Thank you Victoria for your wonderful customer service ethics. You are awesome and it was always pleasant to speak to you. Also Omar, great work! Thank you !
