Edible Arrangements offers a mixed experience for its customers. Many appreciate the prompt delivery and timely service, particularly for special occasions like birthdays and holidays. One reviewer noted successful last-minute changes to delivery schedules, praising the improved customer service. However, there are concerns about the freshness of some fruit, such as pineapple, and the overall presentation of arrangements, including issues with frosting on cupcakes. Additionally, one customer reported a lack of enthusiasm from staff, suggesting a need for better customer service skills. Despite these drawbacks, some customers find the treats, like chocolate-covered strawberries, to be delicious and the gifts enjoyable for recipients. Overall, Edible Arrangements seems to have potential, but experiences vary significantly among customers.
Horrible customer service. Why have curbside option if y’all don’t even do curbside and then get mad when I ask for it?
May 2025
I went in, and the person at the counter was just playing on the phone and was only speaking to me in Spanish. I went in to claim an item and she told me that they only give them in the morning and that it would take 15 minutes to get my order done.
May 2025
I would give this place zero stars if that was an option. What is the purpose of having store hours if you are closed!! Traveled from Edinburg only to find the door closed and it clearly states online and on the door that store hours for this day are from 9-7pm. What a disgrace of a location.
