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March 2024 by Valerie Vasquez
Very friendly and helpful staff.got my food very fast.the manager on duty was so efficient with everything going on .he also made sure all the customers were taking care of.. Eric was his nameWheelchair accessibility: Yes
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March 2024 by Mari Mar
The double chicken tostada w cilantro dressing is the only thing I get here....hadn't had it for years! Oh, how I missed thee!!!
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March 2024 by MARIA CANO
We arrived at 10:40 and they still didn't open, the person who opened the door for us was an older person who didn't even greet us and she was the one who helped us at the checkout and I greeted her and she, very serious, didn't answer me, she just asked for my order... With people like that serving you, you don't want to return.
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February 2024 by Jessica Salinas
Drove up the drive thru at 9:20pm.. I waited for about 3 minutes for someone to take my order and nothing. Silence. I thought perhaps they closed early so I moved up to drive out. To my surprise there was a car at the window waiting for their order. 3 minutes later he moved up a bit to continue waiting for his order.. I am unable to drive out due to the vehicle in front so I’m now at the window myself. I look inside and only see 2 employees working, none checking the drive thru window. After about 4-5 minutes of me just waiting there, a third employee finally approaches the window and asks if I needed something. I told him I didn’t place an order since I thought they were closed. I preferred not to order since service was obviously extremely slow! The parking lot was completely empty, one car in front of me and this was already taking a good 8-10 min. I told him I was just waiting for the vehicle to move out of the way to drive out. Waste of time. I drove down to Whataburger down the street, I had ordered curbside (while parked at pollo loco) and was in and out in 5 minutes.
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February 2024 by Tony Villarreal
Great place to get flame grilled chicken and tasty sides. The restaurant has a very cozy ambience and the employees are also very helpful and friendly too.Wheelchair accessibility: Easily accessible.
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February 2024 by Felix Garcia
What can I say.. I have tried many food restaurants and I am proud to say that El Pollo ? loco is at my top 2.. Wow! Great tasting food and Excellent Management by Eric Vasquez!! ? Percent perfection by him and his team.. I highly recommend this location to everyone!! Great job team!
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February 2024 by firenight yt?
Paid $9 for a chicken burrito but didn't have the amount of chicken I though it would. Lots of beans... Could've sworn I had 3, 4 bites of chicken. The guac sauce was great. The chicken chalupa at Taco Bell has more chicken ?? ?IMOThe lady at the window was nice, and that goes a long way. I'd go back and try something different just because of her. Maybe something unwrapped so I can actually see what I'm paying for.
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February 2024 by Letty K.
I was expecting something like pollo loco in mexico, but in this place, a whole chicken seams a cornish chicken, is too small, extra dry, seams as reheating or cooking and refrigerated food. sides are ok. place is clean, customer service is just ok.
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January 2024 by Armando Garcia
Great menu.. plenty to choose from for everybody's likings..no charges for refills on beverages.Great affordable place to take your lunch break and be back in time..Parking: Easy access to the parking lot from whatever location you're coming from north or south or east 2 WestKid-friendliness: Big eating booth so kids can all eat together
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January 2024 by dionicio cruz
Very good, delicious to
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January 2024 by Alex Castillo
Ordered chicken tortilla soup through drive through. It was delicious ?
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January 2024 by Liliana Luna
Ugh today you messed up Pollo. Very tiny pieces of chicken and the rice super salty! And no cherry coke! I guess I will be giving KFC another try.
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January 2024 by Noe Garcia
Very good
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December 2023 by Mario Emiliano Fernández
Most of the pieces are very small for the price. Some burritos are flavorless.
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December 2023 by Overlooked W.
Great tasting food and very good service. Christmas music as back ground, adds to the feeling of the holidays.