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August 2024 by Destiny Villegas
If I could give 0 stars I would! I don’t normally leave reviews but the staff here were extremely rude from the moment we walked in! The lady “helping” us if that’s what you’d call it was no help at all. We were struggling to get a dress on my daughter and she just stood there with no care, she looked more annoyed than anything. Then she goes and sprays the fitting room we were in and at first I thought it was Lysol (which I would understand for sanitary purposes) but it was air fresher as if stunk it up or something.
We took our business elsewhere and had a completely different experience. We found a dress she loved and the customer service was top tier.
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August 2024 by Victoria l
when i went to go look for a dress employees were helpful and reserved a dress for 30$. when i whent back i chose not to get it and asked for a refund they refused and told me that they dont refund anything. i explained that i hadn’t even taken the dress home and i just wanted a simple refund of the 30$ that i wasnt going to use for the dress there. The employees started to get very defensive and saying that they dont do refunds and they were trying to get me to still buy a dress even though i didnt want to. they said they couldn’t do refunds again and offered for me to take the earrings instead for those 30$ i had paid and that it was the only option since they weren’t willing to refund me. Dont recommend!
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May 2024 by Frida Salazar
Don't go with them...they order the dress and never tell you that it is there. I asked them if the dress had already fallen and they said yes. I went and they told me that they had already returned it. The manager never talked back to me! They stole $40 from me!!!
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December 2023 by Mabel Pérez
Very good service, thank you Cinthia and Elida for all your help and patience, they represent very good customer service, the best representatives of the boutique ?
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November 2023 by Gaby Saldana
Employees are rude, the second you walk in. ?
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November 2023 by Sergio guadalupe Valdez valdez
Very stocked
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November 2023 by Joel Padilla
Comfortable, accessible and very good service
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November 2023 by Angelica Karr
Excellent service and super beautiful dresses
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November 2023 by Profe Héctor Gtz
Good and somewhat stocked
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November 2023 by Rudy Hernandez
Excellent
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November 2023 by Eddie Escobedo
Very helpful people?
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September 2023 by Paty Ibarra
Our first experience here was fine, had a kind and friendly lady attending us and helping us find a xv dress for my daughter. We were told we had PLENTY of time to pay off dress and that they would hold it as long as we needed. Come to find out they charge a fee of $15 per 15 days and $25 per month. It isn't written down ANYWHERE not in plain view at the cash register, not on the recipt. Sure, it makes sense that they would charge a fee for holding but WRITE IT DOWN SOMEWHERE, LET US KNOW! BEFORE we pay the deposit and half the price of the dress. Other than that, it was an overall nice experience.
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September 2023 by Ruby Roberts
I was visiting family in Texas, and ended up buying my prom dress, as well as two other dresses that I love.The workers are super helpful and ready to help whenever you need it.
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September 2023 by Prisy Castaneda
Very rude people... didn't let me try on dresses because I "looked too fat"... they humiliated me on fat shaming me. Very terrible place this place doesn't deserve any stars!!!
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May 2023 by Gina Guajardo
First time shopping for dresses and found every kind of dress and a variety of prices. The staff was very friendly and super helpful. Made the process alot easier!
