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August 2025 by Melinda Silva
All your personnel are top notch. Kind and friendly!! It’s refreshing to know you can walk into an establishment and feel the friendliness. Joel Rodriguez is so professional and works efficiently
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July 2025 by monica salazar
I’ve had such a great experience with Freedom Bank. David Arispe, Hugo Hinojosa, and the entire team have been incredibly helpful every step of the way. I’m forever grateful for the outstanding service and care they’ve shown. Thank you, Freedom Bank.— I highly recommend them to anyone looking for a bank that truly puts people first.
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June 2025 by Veronica Ontiveros
A shady bank! Did not have my corporate documents on file for my commercial account. Then they tried disbursing the funds to me personally while locking me out of my commercial account, meanwhile people need their lives saved. Bad experience! Closed that account with them! Never will go back.
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June 2025 by Deidra Johnson
Joel Rodriguez at Freedom Bank made setting up our new business account fast and painless.
He was clear, responsive, and well-prepared from the first conversation. He had things ready and walked us through only what mattered.
He asked smart questions about our goals and suggested account options that actually made sense.
He didn’t just disappear after the paperwork. He checked in to make sure everything worked as expected.
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October 2024 by Servi Serv serv
I'm sure this is a good bank but they have the wrong hours posted so in my annoyed and petty state I have decided to leave a 1 star review. I'll make it 5 if you fix the hours shown online or if you prove I'm an idiot. 8 am online, 8:30am at the actual bank. Edit: I am an idiot I am sorry, here's 5 stars
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September 2024 by Annette Franz
Excellent service. Ashey Chavez was friendly and very helpful.
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September 2024 by Sara Castillo Garza
Exceptional , professional, & friendly. Best interest rates in the RGV.
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August 2024 by Letty Rutledge
Met with Isela Escamilla. She was very kind and efficient. I look forward to banking with Freedom bank.
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June 2024 by Cristal Persuasion
Isela Escamilla is fantastic! She was quick, thorough, easy to talk to and super professional…a true gem who will go out of her way to be kind and helpful.
Also, the girls at the window are always happy and friendly!
Try it out….who knew banking could be so easy.
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May 2024 by Lord Shaxx
Been coming here since October the staff has always gone above and beyond especially Gabriel when helping me make an account he took his time with us definitely recommend coming here !
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May 2024 by Hannah Marie
Gabriel Cortez was absolutely amazing and fast totally recommend coming here ?
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February 2024 by Cpt. Gartz
Very friendly and professional thanks
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December 2023 by Algae Morin
Gabriel Cortez was super friendly and helpful, amazing customer service, would recommend this bank for anything you need!
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August 2023 by Antonio Medrano
Good customer services from Angelica Munoz 100% recommended if you want to open account she is the correct person to help u
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May 2023 by Jessica Almaguer
I would not even give this bank 1 star but had put a star. This bank is very unprofessional never put the customer’s first. We never received our bank card it’s been 2 months we could not have access to our money. We decided to come in to cancel our account they still charged us the fee funny the manager couldn’t waive the fee just gave us excuses that they got new system. I don’t understand how that is our fault and waited an hour to cancel our account.We went to Security Service after they help us so quick gave us a bank card same day. Big mistake coming to Freedom Bank.
