-
March 2024 by Blanca I Barrera
New ownership didn't satisfy our service. I was very disappointed not to see, but only one known employee. Everyone was gone. It felt very uncomfortable. I had even taken a new friend. She didn't get her nails cut, my daughter had a bloody toe, my service was done very quickly and our wait was l like an hour. After 16 years of service, I will have to change location. I would come from Rio Grande City TX to McAllen, due to attentive,respectful,cheerful and knowledgeable service. No more. I was very upset with new service.
-
February 2024 by Emma M.
i usually go for a pedicure and i’ve never had any problems with the staffexcept two days ago I went with a friend with a pedicure and the ONLY guy with covered in tattoos told my friend not to get a french white tip (which is what i get) pedicure because that’s for “old people”. his exact words. not only that but he kept commenting on our personal lives and getting WAY too involved. extremely inappropriate! he was extremely rude to me and kept saying out of pocket comments towards me. Safe to say, we will not be returning. Please discuss boundaries with this employee because it’s definitely needed!
-
December 2023 by Iza Roxana González
Excellent service
-
December 2023 by Blanca Isabel Barrera
Pedicure and manicure done by Johnny, GREAT ?.
-
May 2023 by Ayssa Coronado
Been coming here for little over a year always brought my baby sat her on my lap everytime! Recently she showed interest in getting her own toes done by coping everything they did to my toes…staff was so kind too her I had to get her own pedi too! Staff has always been so kind to us! She is 2 years old and has been with me thru every pedi since she was an infant !Service: Pedicure
-
May 2023 by Darell Sanders
The quality of customer service has gone down dramatically they have a fridge full of water and sodas but never saw them offer anyone anything. Before they would offer you at the very least something to drink. They tell you wait times are shorter than reality so you can wait and they sit you down on pedicure chair for 30+ waiting. When you ask what happened to all the staff no one says anything.
-
March 2023 by Brenda Palacios
RUN!!!!!!!!!!!!!!!!! READ REVIEWS!!!!..First time going to this salon. Chy the young man that did my nails was pleasant and did an awesome job. My pedicure was done by a money hungry lady (she wears a ponytail). I don't mind paying for services I request but dont bump up the prices because you feel like it. The minute I requested a breakdown from her she got all nervous and gave some random prices. I paid (while paying some tattoed wanna be bouncer was looking at me the minute I looked at him he turned around) i left then I call to speak to Steven the owner for a clearer explination, he also gets nervous talks his language a man gets on the phone I said what is your name he said Johnny I said who are you? He says I'm the manager I go the one that was stearing at me while I requested an explination he is like yes. I requested a break down my God he gave me a different one. I should have read the reviews I would have never gone here glad I did though because CHY was great and perfect if you do decide to go please ask chy he will not disappoint.Johnny falso you are arrogant and annoying!! Because of your nasty attitude I will never return. Ps businesses need reviews and I can bet while you are the suppose manager people will leave!!Services: Acrylic nails
-
March 2023 by Brenda Martinez
RUN!!!!!!!!!!!!!!!!! READ REVIEWS!!!!..First time going to this salon. Chy the young man that did my nails was pleasant and did an awesome job. My pedicure was done by a money hungry lady (she wears a ponytail). I don't mind paying for services I request but dont bump up the prices because you feel like it. The minute I requested a breakdown from her she got all nervous and gave some random prices. I paid (while paying some tattoed wanna be bouncer was looking at me the minute I looked at him he turned around) i left then I call to speak to Steven the owner for a clearer explination, he also gets nervous talks his language a man gets on the phone I said what is your name he said Johnny I said who are you? He says I'm the manager I go the one that was stearing at me while I requested an explination he is like yes. I requested a break down my God he gave me a different one. I should have read the reviews I would have never gone here glad I did though because CHY was great and perfect if you do decide to go please ask chy he will not disappoint.Johnny falso you are arrogant and annoying!! Because of your nasty attitude I will never return. Ps businesses need reviews and I can bet while you are the suppose manager people will leave!!Services: Acrylic nails
-
March 2023 by Genesis Gracia
SAVE YOUR MONEY SAVE YOUR TIME. I WENT BACK 3 TIMES FOR THE SAME NAIL THAT BROKE (STEVEN) I ASKED FOR A NEW NAIL THE FIRST TIME SINCE IT HAD A CRACK AND THEY SAID NO " WE FIX IT" THEY SURE DID JUST BY PUTTING ACRYLIC ON TOP INSTEAD OF REPLACING, SURPRISE SURPRISE THE NAIL RIPPED OFF 2 DAYS LATER. AGAIN REQUESTED A *NEW* NAIL, AGAIN NOT LISTED TO LET ME TELL YOU WHEN THAT NAIL BROKE FOR THE THIRD TIME IT TORE OFF HALF OF MY NATURAL NAIL. I WENT IN TO TELL THEM AND HAVE IT FIXED SINCE MY NAIL BED WAS EXPOSED BY NOW AND IT WAS VERY PAINFUL. THEY JUST LOOKED AT EACHOTHER AND LAUGHED. RUN OUT OF HERE DONT WALK.
-
February 2023 by Yesenia Vazquez
This place used to provide excellence customer service up until a new owner took over. After a bad experience with a pedicure, I never went back. The lady was so insistent on me getting white color because that what was in. When I keep telling her I want nude she said they don’t have any. She finally gave me a color that I did not because that was the closest they had to nude, it was a clear color.Service: Pedicure
-
February 2023 by Lilly moya
i loved this salon so much. jodie, the nail tech, did an amazing job and she was so sweet. would recommend and i’m definitely coming back!Service: Acrylic nails
-
December 2022 by Lili Briales
First time getting my nails done here, I asked for a French set short with acrylic. They told me it would be $35, and to cut my cuticles would be $5 since i wanted them cut. I ended up telling the lady i wanted pink instead of white polish. Ended up paying $65 total. For a color change, to pink?? I got charged $25 ?? ? I thought it was a joke.Services: Manicure
-
September 2022 by ana villegas
I have been coming here for 10+ years and i never had a bad experience here before. Today i went in asking for a specific person to do my nails and that person wasnt there so i went with who ever was available. As soon as the lady gets me to do my nails she asked why i didnt wait until that person came back that i had asked for. To which i replied i wasnt going to wait till this week to do them. I asked her to fix my nail because it wasnt staight. When i made that comment the lady next to her asked me why i didnt wait for that person i initially had asked for if im not going to like how others are doing my nails. I simply asked her to fix my nail because it wasnt staight not because i didnt like the job she was doing. She went on to tell me that next time not to ask for a specific person because no one will want to take care of me. For the last couple of times this lady who did my nails has left me with little cuts and with nails not so straight but i said nothing until now only to get this response from her and the lady next to her. Theyre the first two to your left. And they know who they are. Im so upset that after all this time they feel they can be rude to anyone because i refused to walk aways with crooked nails! But im sure she still took my tip! Maybe its time i look for some place else!
-
July 2022 by Jules N.
I spent 59 minutes soaking to get my nails removed. No one helped me or came by to check on me so I started removing them myself. I waited to see if someone would finally come through with my mani as I had already taken my own nails off and they didn't. I finally said I had to go after waiting an hour soaking. Then they had to nerve to charge me $10. I asked what the $10 was for and he told me for removal. I explained that I had taken my own nails off since no one helped me. Basically I got charged $10 for removing my own nails. Ridiculous. So sad to because I used to come here when it was being ran the proper way. I left with my hands looking disgusting
-
February 2022 by Stephanie Gomez
Mom, my 8 year old daughter and myself went to get out nails done. I got there a little late cause of work, when I got there they had started on mom’s nails and they had finished my daughters so by the time I got there I was translating because mom doesn’t speak English and the lady asked me in front of everyone how long mom has lived in the United States and why she didn’t speak EnglishLike that none of her businessShe’s there to do a service we paid forThey be talking in Vietnamese and I’m not asking them to speak EnglishIdgafOn top of the bad experienceOur nails were not itI fixed mine as soon as I got homeThe nail polish brushes were dirty and they still used themVery unprofessionalI didn’t add my nails cause I didn’t take picturesI fixed them right away
