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February 2024 by Carol Harris
Bought a refrigerator and it was very easy. Received all directions and printouts. They explained all warranty information. It was delivered today by people who took great care of our home and new appliance. We are very happy with our Home Depot experience.
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February 2024 by Jose Carlos Varela
Pro desk took me 50 minutes to get attended, very inefficient personal
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February 2024 by Fidencio Deleon
Very good because it has one of the best prices ?
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January 2024 by Claudia Vazquez
It has everything to build or remodel, including decorating your home, there is something for everyone...!!?
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January 2024 by Michele Garcia
True story - I was actually asked if I needed assistance! Someone voluntarily wanted to help me at this Home Depot! I had to remember where I was at. Weslaco HD is "fend for yourself and don't make eye contact with me, lady. " Here, i felt like royalty! Haha, thanks, guy with the nice glasses in the fertilizer section. You made my day. Sometimes, it's just the little things.
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December 2023 by Angelica Lopez
I recommend getting your Christmas tree here?they have a very nice selection?I’ve been getting mine here for the past few years.
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December 2023 by Mark Flesher
When we are down in South Texas we have been to this home Depot several times. Really surprised that I have not rated it yet. I really have no issue with this place at all. We shopped here on Black Friday and we were in and out. The staff members were already anticipating the crowds and they did a great job. Now, I can't say the same for the major construction that is all around that area which is just absolutely atrocious. Plan on a little extra time to get here, and when you leave make sure to not go back to the freeway or else it will take you 15 minutes to get back on it! They pretty much had everything in stock that we were wanting to get, which was really zero Black Friday deals but had everything for a fluorescent light that I was changing out in the in-laws' bathroom. Quick in and out!
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October 2023 by Abson Simon
Worst experience with this homedepot. Called multiple times kept getting bounced around for literally 30minutes from department to another. Went to the store and valaaa that department was closed but not before shuffling me back and forth from one end of the store to the other only to rudely inform me that the department was closed and she can't help with my need and that I would need to come back the next day. The Home Depot slogan "How Doers Get More Done" should be changed to "how store employees give your the run around"
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October 2023 by Miguel Valadez
Today we bought an LG french door refrigerator for our new home at The Home Depot. Joe at appliances section was very professional and attentive to our needs. We wanted flexibility with the delivery of the frig and Joe told us how to manage the delivery date if needed. Lowes does not have this flexibility. If you need assistance with appliances at the Home Depot on Trenton, ask for Joe. Super helpful, patient, and is bilingual.
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September 2023 by Soulhazzard
We purchased some tint for our windows here, potting soil and plant food. Everyone was so helpful and we found everything we needed right away. Definitely will be coming back if we need anything else.
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September 2023 by Norma Soto
Great product and a couple of friendly staff members who helped with product selection. As we walked away, a missed question was asked to another employee who randomly passed by and his response was rude and condescending. We don't work in that industry so if a question is asked its because info is genuinely needed.
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September 2023 by Jose Perez
No contractor cart’s available they’ll have them inside the store occupied with merchandise, I asked them about it and they send me to the parking lot to find one even when I told them I had already check
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September 2023 by Wayne Graff
The Staff are knowledgeable and helpful even when I don't know what the "thingamajig" is I am looking for, once I describe it, they almost always point me right to it. There have been numerous times when discussing what I am trying to build or fabricate that the associate provides a better solution, (different 'off the shelf' part, alternative material, etc.), than what I thought I needed. As I leave the store, thaes moments always puts a grin on my face as I say to myself, "Yes, that'll work, that'll work really well!"
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July 2023 by Me Me
Went in on 7/23/23 and cashier and i believe manager name is Raul made me feel like if i was gonna steal a $35 dollar camera. I asked for it and they didnt even let me see it or nothing I literally had the cashier holding it and she was putting all payment and everything don’t think noone should be treated like that
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July 2023 by F Mendoza
I have always preferred HD over Lowes. This HD is such a disappointment. 3 employees helping one couple while I wait 30 minutes for assistance. I asked three employees for help in lumber and all said they would get someone. No one ever showed up. I went to customer service counter looking for another item and they "pointed" me in the direction and said they "think" it is in isle 43. It wasn't. I gave up and went to Lowes. Great customer assistance there and they walked me to what I was looking for. Never been a Lowes fan but I will drive the extra few minutes to go there before I return to this Home Depot again. What happened to good customer service?
