-
March 2024 by Isabel S
Besides the LICE INCIDENT at this IBC nolana. The manager is always looking rude and upset, the little girls in the offices are always chatting and singing? Super unprofessional. Worst bank feels like I’m at a circus for gods sake
-
October 2023 by Rafael Sepulveda
Reviewing a bank is hard. And usually we all post when we have a bad experience and want to warn others. So I'm writing my review while I haven't had a good or bad experience to be objective.The good first; whatever issue I have with my account, they solve it. So locally, they are fine. Most tellers and managers are fine. They go out of their way to help you, as far as their authority goes, which isn't much.Which leads me to the bad; everyone bows down to corporate policy. So it really doesn't matter how nice you are trying to resolve your issue. Corporate is corporate, no matter where you go.Oh, and one more bad thing, there is a glitch with IBC and Venmo. If you have an IBC account, and disconnect from Venmo, you can't connect your account again. They have been "working" on this issue for months, and it's still not resolved. I repeat, IBC HAS AN UNRESOLVED GLITCH TO WHERE IT WON'T CONNECT TO VENMO ONCE YOU DISCONNECT YOUR ACCOUNT.If this issue is resolved, I'll gladly update my review.
-
October 2023 by Robert Coronado
Miss Lesley D. was very nice and helpful! Everyone was friendly. Everything was smooth, no issues. Definitely need more people like her!
-
October 2023 by Ethan Fowler
Service here is the WORST!!! Why even offer the convenience of a drive thru if it’s gonna take 2 hours to withdraw 20$?
-
September 2023 by jose garza
Bad expeirence with ladies bad mood and mad...requested change for the business and could not it get from this bank had to go 2 block to get change ...its not first it happens that i just gave up on them ...IBC should really look their into their employees how they represent the bank cuz they have very low review score now i know why...
-
August 2022 by Joe Cantu
Went inside to cash personal check. Only one teller working drive thru and inside...bad scheduling..2 men sitting at computers, female teller busy but friendly and courteous.
-
June 2022 by Bat-Melech Ha’Melachim
I, personally have always had excellent experiences here. It’s a small bank and very close to my house. I have been in and out in less than ten minutes each time. The ATM is a whole different story. What a joke and nightmare. I don’t even consider wasting my time driving to it. It never accepts deposits and/or it’s out of service. Sometimes I go just because I’m a hopeful person but it always disappoints. I don’t recall going through the drive through but after reading the reviews on it, I might just skip it. Inside people are awesome though.
-
June 2022 by gwenda martinez
Veronica Rodriguez was the young lady who helped me out and she was great with her customer service skills. She was quick and efficient to help me out . Highly recommend
-
February 2022 by Abel G
No deposit thru atm
-
January 2022 by Emily Norato
There was a line, however it moved rather quickly. The teller helped me briefly. So happy they have drive thru for easy cash deposits.
-
November 2021 by Mike Salazar
DO NOT VISIT THIS BANK! Juan and Sophie are rude, disrespectful and have absolutely no manners. I reported this incident to Customer Service the same day it occurred and received a call back, they would look into matter and get back to me. It's been 8 days since I reported this incident to Customer Service and I have yet to receive a call from bank manager Hipolito Pardo. After being with with IBC for over 25 years, I have never experienced a situation this like before.
-
October 2021 by Bobbi Anania
Went through the drive through to do my banking and wasn't even acknowledged. No hello, no anything else I can help you with, no thank you, no eye contact whatsoever. Awful customer service at this location. I'll go to another branch from now on.
-
May 2021 by Valerie Mora
Es súper genial ese banco tiene una gran atención con la gente ??
-
October 2020 by textbooks 2009
Clients BEWARE! This bank steals from its clients.
-
September 2018 by George Sanchez
So you are saying out of (6) SIX employees only (1)ONE can attend you ...when you sign in it doent matter because they just disregarded that whole signing-in bull. Worst Bank Ever!
