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July 2023 by Robert Capetillo
These guys are amazing! They swapped the alternator on my Truck with an OEM one for less than I could buy it from the auto parts store & they had it finished in about an hour...with so many shady shops in the valley why risk it? Every shop always looks full, but if you really pay attention its all the same old cars that never move because the mechanic couldnt fix it. This shop always has different cars in for various other reasons which tells me all I need to know.Go to Integrity Auto Repair & your car will be back on the road fast...instead of rusting away like lawn art!
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July 2023 by Robin Hawke
Fantastic Service!!! A big shout out to Johnny & Raymond..who went above and beyond to help get my car running 100%. I found this Auto Repair online by reading the reviews. From the moment that I made that first phone call all the way to the end.... They were professional, kind, respectful..and quick to diagnose what the problem was and how much it would cost to repair.They completed the work fast and most important they kept their word. No Surprises...or change in what they originally told me. I was NOT disappointed. Their Service excellence is definitely Integrity...I definitely will be using this Auto Repair Shop and I highly recommend it to everyone. Thank you!!Services: Auto engine diagnostic
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July 2023 by Jose Lara
Integrity auto-repair has done an outstanding job with 2 of our vehicles. The staff are great. We feel very blessed to have found their business. Worth every dollar spent.Services: Steering & suspension repair
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July 2023 by Rebecca Reyes
OMG, my new favorite auto repair shop. Have always gone to dealership for any auto repair work, but lately haven't had the best luck in services, prices, or work. Called Integrity in Edinburg and was amazing on how soon they were able to get my car in from one day to another. Took my car in this morning and was greeted by Bobby services advisor as soon as i walked in (amazed the fastest services ever) didn't have to wait or anything he took information and keys and told me they would call me with updates and let me know when car was ready. within the next 30/40 minutes received a text with updates and issues they noticed on my vehicle and got it taken care of. What was going to take 3/4 days at a dealer took 2 1/2 hrs at this auto shop.. WOW.. Totally recommend you all to give them a try u will be amazed on the services, prices, and customer services provided by the workers. Definitely going back when needing car serviced. Can actually say the best mechanics in the valley.Services: General repairs & maintenance
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July 2023 by Samantha Perales
The people here were fast and helpful in explaining what was wrong with my car. They gave me a clear time table on what to expect with the repairs on my car and I really appreciated the communication. I know nothing about cars and they helped ease my anxiety when things went wrong. I'll be using this service again if needed.
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July 2023 by Melanie Shoe
I have been using Integrity Auto since they opened up. They have ALWAYS given me the best prices and services. I choose to come here over the dealership. I highly recommend this service to everyone.
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July 2023 by F Anzaldua
Great customer service! Joe went above and beyond to have my vehicle repaired when promised. I worked retail several years and I was very impressed with the service and extra effort. I plan on taking my vehicle to them in the future. Great job guys!Service: General repairs & maintenance
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June 2023 by joe vasquez
Took my personal vehicle in to these guys a couple of times after seeing the great work they did on handling the fleet account for a company I used to work for. Best decision I could’ve made! From day 1 their model has been communication, efficiency and INTEGRITY. If you want your vehicle serviced or repaired the RIGHT way then this shop is for you.Services: Air & cabin filter replacement
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May 2023 by Luis Velazquez
These guys know their stuff. I had a pretty bad engine leak issue on my Audi that I've read about online that's usually recurring issue time and time again even after it's fixed, and mind you pricey. The guys at Integrity took care of the car, offered warranty with their services, and mind you, no recurring engine issues in over 2 years since they've taken care of it. I trust these guys with all my vehicles to get the job done, and get it done right. Highly recommend them!
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April 2023 by David Luera
I recently took my truck to this shop. They charged me $150 for a diagnostic and to my understanding, a diagnostic is a full report on the solution to fix the problem. However, when they called me with the results, all they told me was that I needed to spend an additional $350 on a part before they could diagnose the problem. I feel misled and disappointed that I paid for an incomplete diagnosis. I was disappointed because I thought a diagnostic would provide a complete report, not just a recommendation to spend more money. Moreover, I was still charged the full $150 for an incomplete diagnosis. I understand that mechanics need to charge for their time, but I feel like I was misled about the scope of the diagnostic test and ended up paying for something that didn't give me the information I needed. I tried to negotiate the diagnostic but couldn’t. To summarize, I paid $150 and ended up leaving with no information what so ever about what the problem was.
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March 2023 by Richard Willi
Fantastic service!!! Originally, the Mercedes dealership told me it would take two weeks just to get a diagnosis. Instead, I went to Integrity and the issue was fixed in 48 hours. Great price too! Will bring all my business here from now on.Services: Battery
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February 2023 by Ty Wills 1.2m
Recently took my vehicle there for the first time for a diagnostic. From Bobby assisting me to frank helping me I am satisfied and content with coming back. They were very friendly, did a great job, didn't charge me any extra fees above their quote, and got it done on time. Very happy with the experience. Integrity automotive has gained a customer for life. 10/10Services: Auto engine diagnostic
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February 2023 by Sergio Montoya
Took my car in to get diagnosed for what had seemed to be some sort of oil pan leak. Got a full diagnosis in a few hours, through which I found out that the oil leakage was due to several damaged parts. Luckily they were reasonable with their pricing and were able to finish all the repairs in a couple days. Thanks to them I am no longer worried about oil issues affecting my engine and am confident that my car will be able to endure for many miles more.
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February 2023 by Esteban Gonzales
The friendliest service. Took care and I trust them to have worked on both my vehicles. Didn’t look over any small thing. Even when it came to my battery terminal being loose.Super transparent staff, only have your best interests in mind for my and your cars??
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February 2023 by Freddie Gonzalez
Awesome place Ruben and his team diagnosed and fix the issue on our F150 while we came to visit her in Texas from Washington state. Very great customer service upfront and very informative. Thanks for getting us back on the road! And for the cool hats 100% recommend them to all our family and friends
