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November 2023 by B U C K
Was told they were able to fix some pants for a wedding, however, when I showed up I was Informed they weren’t doin any works that week. Waste of my time! WIILL NEVER RETURN HERE THE LADYS WERE SLOW…
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September 2023 by Bandido Mat
Got tuxed for my wedding, really painless experience! Not too expensive and the product was comfortable.
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September 2023 by Maria C Cantu (Candi)
Courtesy staff and very helpful with making selection. Nice suits and tuxedos. My Son getting ready for his Sister's Wedding Day. Thank you Gracias ?
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April 2023 by Dominic Barrera
Always my go-to place when needing a tuxedo.Maria is extremely helpful, sweet, and ALWAYS going the extra mile for her customers.10/10, would recommend
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March 2023 by Marc Sandoval
Very nice and helpful staff. Had exactly what we were looking for.
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December 2022 by Andrea Salinas
Don’t waste your money coming to this place. Not great quality and rude customer service. Did not try to resolve my issues. Go anywhere else.
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October 2022 by Nicholas Jenson
Gone are the days of simple hospitality. I arrived an hour before closing and was the only patron in the shop. I visited to get a few upper body measurements for a winter coat that I would be purchasing from another retailer. Seeing as this other store isn’t a competitor to James & James I figured there wouldn’t be an issue. The sales associate told me the measurements would run $10. I couldn’t believe they wanted $10 for 60 seconds of work. What these businesses don’t understand is now when I need a rental tux, I’m going somewhere else. They had a chance to earn my future business by providing 60 seconds worth of measurements but insisted on nickel and diming their potential customers. I know I can go to Dillards and get it for free but I like supporting local businesses. Jokes on me I guess. I won’t be back.
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August 2022 by MetalArggo
Amazing service always willing to help and work with people 5/5 would always come again
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July 2022 by Roel Rivera
Rented a tuxedo and young lady took my measurements everything fit well . pick it up put it on got to the ceremony and once I sat down my pants tore… the quality of the material they use is cheap! Had to go home to use one of my own pair and then once I returned it they wanted to keep my deposit and charge me $50 dollar for the damage fee the owner was there and said the pants were new and we should have check them well before leaving.. he was very rude and fighting for the $10 deposit… I told him sir your employee was the one who took the measurements… IT WAS SO EMBARRASSING… DO NOT RECOMMEND THIS PLACE AT ALL!! THE QUALITY AND CUSTOMER SERVICE SUCKS
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June 2022 by Stephen Hightowers
I rented a suit on June the 9th and when l put the suit on it had a very pungent odor of arm pits. I called James & James but it was closed by that time; l had to buy Fabreze to spray on the jacket and shirt because the smell was so bad. When l returned the suit and complained they said they dry clean all their suits which didn't address my issue. They just said sorry and took the suit and walked away...don't waste your time and money there.
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May 2022 by Marisol Reyes
Worst service ever, did not come through with correct pant size and had no cancelation!!!! Very rude man would not waste my time there
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April 2022 by Eric Salinas
This was the first time in years since I had to get fitted for a tuxedo and I will admit that I was very skeptical about it. But I must say that the young lady who tended to Us was awesome. Her name is Victoria and I will say that she made our experience for getting measured for a tuxedo simple, easy,actually pleasantly fun! Thanks to her again for the help and advice Victoria. Definitely recommend her to anyone looking for help with a good tuxedo!
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April 2022 by Sally Olivares
El dueño es un prepotente y no sabe tratar al cliente , pésima su actitud y trato hacia el cliente , jamás volveré a rentar con ellos , por el , las chicas son muy amables , espero que no las trate igual de mal
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December 2021 by Luna Aesthetic Cash Clinic LLC
Has a reservation for Jan 1st event fitting and was told that day that they would not help me since they were going to be closed. Was not made aware when the reservation was made that they would be closed that day. The man that was helping me said too bad and that they didn’t care. Told him I would write a bad review and he said nothing happens. This is the first time I have ever written a review but taking the time so no one else goes through this kind of bad service. Go somewhere else where they care about their customers.
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December 2021 by Manuel Luna
Don’t waste your money at this place, Corona formal wear has better customer service
