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July 2023 by CHRISTINA ZAREMBA
Best customer service ever! I always shop for gifts and especially myself!
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May 2023 by Alexandra Gonzalez-Laboskey
Karla’s customer service is something that is hard to find. I was a local customer for over 10 years and now as an out of state customer I continue to get the personalized experience and attention when I shop online or over the phone. I placed my Mother’s Day order and then gave them a ring. They were quick and mindful that it was a Mother’s Day present and we happy to let me know everything was in stock. I can’t thank them enough for helping me make my mom day perfect and full of love with her new gifts!
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May 2023 by Alexandra Gonzalez
Karla’s customer service is something that is hard to find. I was a local customer for over 10 years and now as an out of state customer I continue to get the personalized experience and attention when I shop online or over the phone. I placed my Mother’s Day order and then gave them a ring. They were quick and mindful that it was a Mother’s Day present and we happy to let me know everything was in stock. I can’t thank them enough for helping me make my mom day perfect and full of love with her new gifts!
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February 2023 by Juan M. Alvarado
Went in with my wife but was amazed by the many, nice gift ideas they have. I’ll be going back on my own, seems I found a place to get gifts with out scavenging the entire mall on Valentines, Mother’s Day and the holidays.
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September 2022 by Anita Lozano
Found the perfect gift for my beautiful daughter-in-law! This store has so much more than what’s on their website! Can’t wait to come back!
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August 2022 by marty gali
Karla’s been my two daughters favorite jewelry store. Now there adult it’s still there store for all. Norma there manager was very helpful and knowledgeable!!!!
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July 2022 by Rebecca Rodriguez
Love Karla’s, beautiful pieces and absolutely great service. In particular Norma is great, sweet and extremely helpful.
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July 2022 by Innette Ortiz
Love that I can walk in see one of the beautiful sales persons and tell them exactly what kind of gift I need and they can give me beautiful options. I am always in a hurry and wait till the last minute so their help is always appreciated. Love how they know all the stylish trends. It’s also a plus that they can gift wrap and have you out the door in a timely manner! Love Karla’s and all the wonderful staff that is always so kind to help in any way.
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July 2022 by Claudia Gonzalez
Karla’s customer service is unmatched! Whether I order online, over the phone, or shop in person. Karla is fabulous and helped me order custom gold necklaces that I adore and stack everyday! I love how I can show Denise or Daniella a picture of what I want to wear and they always help me accessorize the outfit perfectly. Karla’s is the perfect place to find a gift for your loved ones or to treat yourself to something nice. I’ve been coming here for years and won’t shop anywhere else for jewelry. I highly recommend them for all of your jewelry or gift needs!
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July 2022 by PrissMariss&Co Gilbert
We love shopping at Karlas’s Jewelry & Gifts whenever we return to visit family in the Valley. This store is truly amazing; all the staff are so welcoming, friendly and helpful to assist us right when we walk in. I love the variety of jewelry they offer from high end designers to more affordable options that look just as nice with great quality. Love that they have a website to shop on line when I’m needing to purchase that special something for someone or just myself. Thanks for the fast delivery Karla’s!
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July 2022 by Marlo Canales
LOVE THIS STORE! The sales people are extemely friendly and helpful, they greet you as soon as you walk in. Since this is a family owned store, the owners are always present and working the store. Norma is the absolute best! I absolutely love it here. For me, its Karla's or NOTHING. SHOP LOCALLY!
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July 2022 by JUANITA LEIJA
Went to Karla's today 5-24-22 at 3:36 p.m. to get some earrings for myself with my daughter as soon as I walked in young girl with a pink coat was rude with me and gave me a look but I blew it off and asked her about some earrings she gave me a price and walked away I continued looking found a pair that I liked told the cashier that I was going to take them and paid, but I did asked the cashier to clean them because I was excited and wanted to put them on so I did. As I walked out I told the girl thank you that was rude to me and that's when she told me those are our earrings you can't take them and it threw me off and I told her I paid them already she again told me the same thing and I again told her I paid them, I felt humiliated because customers and employees heard what she said and a customer laughed it off and said she always walks away with their jewelry, I felt bad because the employees or manager didn't say anything to clear it up, I was in shock because I have never been thru anything like that. My daughter was very upset for me being treated like that when we got to the car she asked for the receipt and earrings and went to confront the girl that accused me of taking the earrings without paying and asked to speak to manager, my daughter told the manger what happened to me and that she needs to train the girl to be more courteous with customers and that she had accused me of trying to take the earrings without paying, manager said she saw the whole thing and that girl didn't do anything wrong but only defended the girl and said that I did try to take the earrings which my daughter said yes but my mom paid for them just give me a refund because we do not want the earrings and will never shop at the store again and they said fine. Would I recommend this place it's a BIG NO for me that girl was very rude and nothing was done to reprimand her and instead of siding with the customer after seeing how the employee treated me they sided with the employee sad and disappointed to say Karla's is no longer the store I knew when I would go shopping with my sisters for gifts there :(
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July 2022 by Melinda Mendez
Karla’s Jewelry always has the most beautiful pieces! From their very own Reyna collection to other brands they carry. This family owned business has been taking care of mine and my families jewelry needs for years! Their service and style is amazing.
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July 2022 by Alexa Garcia
Thank you to both Denisse and Daniela for helping find the perfect earrings to go with my outfit. Can’t wait to wear them this weekend! Absolutely recommend Karlas’s for all your jewelry needs!
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June 2022 by Diana Alejos
Amazing store. Staff is so helpful and always there to support. Karla’s my kinda store