-
February 2024 by Emmanuel Mena
I bought a ring with the Kay Commenity credit card which they setup for me and had me on automatic payments. I didn't realize the "promotional plan" I was on ended and the payments weren't set to pay off the ring on time so now I have a $2100 interest fee added to my account when I was almost done paying it off! Ridiculous.
-
December 2023 by sara plyler
Excellent service: calm, patient, and attentive. Met the needs to get my ring repaired. Continue the great job!
-
December 2023 by Pete Rodríguez
Herlinda was so helpful I felt like family. Defined will come back
-
October 2023 by Elizabeth De Leon
The customer service Ms. Herlinda Salinas(Tita) provides is exceptional. She’s very attentive and listens to the customer’s wants/needs…she’s not there just to make the sale. If you want great service, she’s the one to go to.
-
October 2023 by Dulce Arenas
Excellent service , all of my questions were answered.Herlinda Salinas is friendly and knowledgeable. I cannot wait to return and make my special purchase.
-
October 2023 by Sylvia Olivarez
Sales lady was very courteous and I was able ro see the rings I was interested in.
-
August 2023 by Juan Sierra
Tita salinas was super helpful and very informative! She helped us find the perfect rings! 100% recommend!
-
July 2023 by Placido “PLaZ” Pena III
Great service, professionalism, attitude, and communication from Kay Jewelers representative Miss Grecia!!! This is ALL Around the BEST Customer Service we have ever had at any jewelry store! I highly recommend this representative and Kay Jewelers at La Plaza Mall in McAllen Texas!! ?????? ???
-
July 2023 by Erasmo Espericueta Jr.
Great experience even when it comes to repairs... great customer service!! Loyal customer for sure!
-
July 2023 by Aimee Alfaro
Amazing service fast arrival of my ring ? also viva was great and friendly?
-
June 2023 by Melanie Leo
Grecia was very helpful in finding the perfect engagement ring. She was very informative and polite throughout the whole process, as well as keeping me updated about other details like resizing it and getting it cleaned. I would highly recommend her.
-
June 2023 by Marcela B
Excellent customer service! Grecia the assistant manager has sold me from rings to watches to jewelry sets and has always managed to give a positive buying experience and reminds me to take my rings for inspection! Overall great experience buying from Kay’s
-
June 2023 by Maria Pamatz
Excellent service. I'll definetly shop at Kay's with Erika. She goes above and beyond for her customers.
-
June 2023 by Eduardo Zapata
Great experience buying from Kay! Grecia went above and beyond when I bought my wife’s engagement ring.
-
June 2023 by Carlos Garcia
Got attended by assit manager grecia very respectful and very helpfull!!!! She got ne the watch and wedding band i wanted!!!!