-
February 2024 by Shari Baus
The lady I bought the 2 recliners from was easy to work with & very apologetic for the problems we had. The “problem” was at the time of purchase we had told them we would be back in on Friday to pickup the two chairs. There was not a load out person around to help so the lady & us two 70 some seniors loaded the chairs. One would think that arrangements would be made to have someone there. Besides I ordered an Espresso colored chair & when got home and took it out of box it was called Mahogany a color much darker color. Too much hassle to return it!!!!
-
December 2023 by Jim Elliott
Very informative and helped us with looking for a recliner. Friendly and definitely go back when looking for furniture
-
August 2023 by Richard Robinson
I met a young man there by the name of KURT. He is a very special person who truly goes the extra mile to make you happy which will end up in a sale. If shopping at Lazy Boy, please ask for KURT. You won't be disappointed.
-
June 2023 by Sylvia Mendoza
Your told that everything is leather but it’s not…. They start to peel …. Leather doesn’t peel might fade only … there a joke , too expensive and not worth it …
-
March 2023 by Bob BJ Drasner
Fabulous selection, quality merchandise and a VERY knowledgeable, helpful and refreshingly "no pressure" sales lady ? we will be back!
-
February 2023 by Irma Hayes
My husband and I went into La-Z-Boy in McAllen to look at their recliners. We were met with friendly and professional staff. It was so refreshing being able to see, test, and ask questions without feeling rushed. Not only did we leave the store with a recliner but also a living room chair. We are returning customers because of not only their friendly, helpful and professional staff but for their quality merchandise. We highly recommend La-Z-Boy McAllen.
-
February 2023 by Jaime Tijerina
Was more than happy to purchase another of their recliners. Try the Gibson real comfortable for taller folks. Went with rocking and added the swivel.
-
December 2022 by Zac Propst
I have always wanted a La-Z-Boy, but never thought I would own one. However, they had some great deals and some of the best customer service I have ever had when dealing with furniture stores. I was never pressured and always accommodated. I now own my first set of Laz-B-Boy furniture and couldn't be happier!!
-
December 2022 by J Cupps
Fantastic team work with our sale. Miss Angel your under of the products was so helpful. Now we are " comfy as can be". Rain and wind your tem got us loaded. Santa says you make thie Good list.
-
October 2022 by A Gzz
Company banJSL-5621Speeding and cutting off with no signalDriving 80 on a 65 construction zone on the express wayAnd the driver was on the phone also
-
August 2022 by char myers
Had excellent service from Kurt Sumner. Was looking for a new recliner and he was very helpful in helping me pick one fir my needs. Will definitely recommend him and La-Z-Boy.
-
May 2022 by Annette Hughes
Love this store as it will not disappoint! Nice selection for anyone personal style. Staff and Manager, Eli are very professional and accommodating. Delivery personnel went above and beyond with being so careful as well as polite.
-
May 2022 by Alan Rojas
Had a great experience with Elias, he was very knowledgeable and helped us find the perfect recliner for what we needed!
-
February 2022 by Mary Hernandez
We scheduled a service call to have our sofa/recliner serviced. Service department promptly scheduled and sent a technician to come, but all they did was come and pickup the $140 service call fee. This was on November 29, 2021. Technician told us he'd call back with price of motor and estimate on labor cost. We never received a call back. I called him two weeks later and he informed us he was waiting on service department for information. I then called service department on December 12 and Joanne told me she would get with technician and that either he or she would call me back. It's now February 2022 and we still haven't heard back from anyone. Is La-Z-Boy in business of just collecting service call fees from customers with no intention of ever servicing them? Customers be ware!
-
February 2022 by Novartis RTE
Seniors BEWAREThis store will take advantage of you if you are a senior! Sales Reps don’t return phone calls, false promises are made, and they will charge you a restocking AND delivery fee for defective merchandise. Do yourself a favor and give your business to an honest business!
