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October 2023 by Sarah Oh
I’ve been going to this place for years but will stop as I’ve been met by the rudest employee ever! ELISHA B kept rolling her eyes at me when I asked a simple question. She had the rudest attitude and tone of voice for NO REASON. Don’t know where this young lady got the audacity.
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August 2023 by Jonathan Elder
Nice folks wo are very helpfull
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July 2023 by Cesar R Herrera
It'll be good if when you guys run out of product get the order a soon as possible....needed an O ring is out of stock until this date..You guys been out of DE for two weeks or more and still out of stock...
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July 2023 by Michael Mc Daniel
Cindy the store mgr is the best,Went beyond to help me with all my needs several different trips inside. Shes a keeper.
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July 2023 by Ricky Gonzalez
Don't know if to give them a 3 star I thought of 5 star the first time but had to return some things that the gave me wrong size ? Cause when I paid they even helped take everything to my vehicle, when I took them back to return and exchange they didn't even know how to spell my name .
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July 2023 by fencerider
Wouldn't recommend it. Not helpful at all.
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July 2023 by Cristina L.
I would regularly come in here to buy chemicals for my pool. As my knowledge in pool chemistry grew I came here less. Employees are very obviously interested in sales more than actually providing great service. Even then I understood everyone is hustling, trying to make a living. This summer I hired a pool company to maintenance my pool. I had a bottle of clear aid that I wasn't going to need since our pool guy doesn't need it. Since it was unopened and within 30 days of purchase I decided to take it back. Right away the woman who helped me attempted to detour my return saying they don't take returns. I checked their return policy on the website and they absolutely do. So I asked is this policy? She was like let me see what I can do. So she attempts to find my purchase through my phone number. Takes a good while and then informs me I bought it over 30 days ago and sends me off. I check my purchase transactions on my card and find that it was actually purchased June 16th. So I go back in and ask them to check again. Now this is Mike helping me. He has always been very nice. As he's helping me he is audibly sighing and demonstrating his annoyance. He proceeds to say oh I don't see buyers remorse as a reason for return here. I tell him again, Mike I just don't need it. He finally finds my purchase on June 16th and says oh the system will only allow me to give you store credit. I said I just want it back to the card I used. He said no the system won't let me. I asked again is this policy? He detoured my question and just asked, do you want store credit? I answered no. He literally just turned to the next customer and said how can I help you? He was so unprofessional and was going completely against company policy. I truly don't understand why they just were making it so hard to make a perfectly normal return. From the beginning they were trying their best to ensure I didn't return. Beware, this store's employees do not have your best interest. They are there to make sales. Mike showed his true colors, he will only play nice if he's selling to you. Steer clear. Hamlin pool supply has better prices and more knowledgeable people.
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May 2023 by Gmail molina
Purchased pump 2020. At the time of purchase they warrantied in-house. Fast forward you now you handle your own warranty with manufacture. Everything is over priced. Purchase on Amazon. Albert with Leslie’s said to consider purchasing a motor every 2-3 years
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May 2023 by Max Guerra
Very high prices and not happy with all of the staff girl is not friendly and can't or won't listen really hard to go back there much.
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March 2023 by Diego Olague
Leslies has everything in pool supplies. This is your one stop pool supplies store.
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July 2022 by Joe Castaneda
Worst service I've ever experienced from supposedly professionals. Sales reps were rude, unhelpful and did not seem very knowledgeable about products and pool maintenance in general. Will never go there again!
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July 2022 by Timothy Santiago
Staff is very knowledgable and helpful, I didn't know left from right on pool maintenance, highly recommend
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July 2022 by Mark Sampson
I had a problem with my pump. The Manager sold me and replaced a new motor and my pump has never worked better! (saving me from buying a new pump setup) So for this I give 5 stars. They have issues with follow-up and answering the phone, but hey is sooo the Valley!
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July 2022 by Krink545
Always helpful answering questions and pointing me in right direction for parts and equipment needed.
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September 2021 by Alexandro Ramon
Has anyone notice how they try to up-sale you on products. Makes no sense to buy a product to raise the PH then the next to add acid to lower the PH. I call BS on their business practices.