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March 2023 by Hilda Villarreal
Sold me a “diamond ring” went to another jewelry store and found out that they’re not real diamonds. And don’t want to honor a refund . DO NOT I REPEAT DO NOT BUY FROM THIS STORE!!! They WILL STEAL YOUR MONEY!
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February 2023 by Stephanie Kaufman
Placed an order for a pair of John Hardy earrings with M&R Jewelers. I received an email confirmation that my order was ready to ship. About two days later I received an email saying that my order had been canceled! No explanation nothing! I went from my item being shipped to my order being canceled. I immediately emailed M&R for an explanation, I'm still waiting?. Horrible customer service, I would not recommend this business!
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February 2023 by Ryan Garza
Went to go ask about a seiko watch I bought there, was pointless the two people that were there didn't speak any English. Couldn't get my question across them.
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July 2022 by Roy M. Cavazos
Great customer service!!!
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June 2022 by Mary C.
I recently brought my husbands wedding band to have made into a pendant that I could wear. We were married 57 years and he recently passed away. It's been a difficult time for me. Well I went to pick up the pendant and it was beautiful and I cried when I got to my car. Thank you to the man who made the pendant! See picture.
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March 2022 by Marie F.
After an epic weekend in Miami I wake up and notice my Fitbit band has slit in the middle. I laughed at the possible ways that could have happen but knew I needed to get it repaired. I actually already had other bands but they were to big. I could only think of the mall as a place to get a repair. I hit up the first kiosks in the mall that has watches displayed and they direct me here. M&R Jewelers has everything covered. They sell all types of jewelry but they also provide jewelry repair. Very quickly I was greeted and asked about my wants. Associate waves down another woman and she quickly sizes the item, writes me up, and returns the item. Prices are extremely fair and service polite.
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November 2020 by Paul Lanzillotti
I almost never leave public reviews, but in this case it's warranted.M&R had a highly sought after wristwatch in stock that I could not find anywhere for months. I ordered it online from their website, they sent it out the very next day (I'm halfway across the country) with a tracking number. It just arrived and the watch is exactly as described. It came with all the trimmings as well - even a nice velvet gift bag.On that note, this is really going to make a great gift that didn't break the bank. In fact, I can't believe the deal I got. Paid retail price when everywhere else is selling it for more. I'm definitely going to buy again at some point.If I'm ever in the great state of Texas, I'll try and stop on by to say thanks in person.
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July 2020 by Jim W
Great Prices with Excellent Customer Service.....Responsive, personal, all at a fair price...You get what you pay for and and that value today is very hard to come by...They are that Good....I will use them again :)
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December 2019 by Judge Jesse Contreras
Great service!
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September 2019 by Felix Rodriguez
The service is excellent and treat you with courtesy and does great work sell fine jewelry
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May 2019 by Marycarmen Ramirez
Wow amazing customer service , it's hard to decide what to get, lots of specials .
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June 2018 by Rodrigo N Noemi R G
M&R Jewelers is a hidden treasure:) where you will find high-end jewelry designer lines like Gabriel&Company, which I absolutely loveeeeee!!!
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September 2017 by Ana E. Perez
My orange Kendra's rock! In receive so many compliments. Perfect summer and fall accessory���
