Mattress Firm provides a positive shopping experience with attentive and knowledgeable staff. Customers appreciate the non-pushy approach, allowing them to browse and try out mattresses at their own pace. The staff, especially Manny, is praised for being courteous, patient, and professional, answering questions thoroughly and helping find the right products. Delivery service is efficient and professional, making the overall experience smooth. Customers have bought multiple mattresses from this store, highlighting consistent good service and satisfaction. The store creates a relaxed environment where shoppers can focus on their needs without feeling pressured, ensuring a pleasant and straightforward process from selection to delivery.
Great service, a very attentive gentlemen helped me out getting exactly what I needed. Looking foward to stop by again whenever I need a new mattress.
November 2023
Ordered two new mattresses and a rails for my kids. They were fast and efficient in the assembly of the rails. I couldn’t have been happier. Thank you!!
September 2023
Excellent experience. They weren’t pushy and just trying to make a sale. Allowed us to walk around try out the different mattresses at our own pace and got the paperwork done quickly so we didn’t spend hours there.
