This O'Reilly Auto Parts store in McAllen provides excellent and awesome customer service, with staff described as very polite, hospitable, helpful, and super fast. Customers report receiving great service and having their problems fixed quickly. The store is noted for having the needed parts in stock, saving time and money, and for staff being very good with service and attitude. The location offers various store services including free battery testing and a Loaner Tool program. It is considered a great place to get parts and is definitely worth the time, with some customers choosing it over other parts stores.
A big thank you to JR for changing our light bulb. Appreciated that he offered to help. This is one of reasons I keep coming back to this location. Happy customer here 😊😊
February 2026
Saw this guys from Oreillys helping a gentleman who’s car broke down on the middle of the street and getting him to a safe area. 10/10
February 2026
I want to give a big shout out to JR My granddaughter and I went in and he even googled the part we needed. And put it on Thank You so much JR