-
July 2024 by Chris Trevino
Fast and Easy Service. The staff there are pretty attentive to servicing a diagnostic check. The read back the results and explained the results they found. I’ll definitely be going back
-
July 2024 by Martin Ramos
Went in on a Sunday morning to get new tires for my vehicle. Was assisted by J.P. in Service and he was able to answer all of our questions. He even gave me a call after dropping off my vehicle to notify me that my vehicle was going to need a wheel alignment with the new tires. Would definitely recommend Pep Boys if you’re looking for service done on your vehicle.
-
June 2024 by Sergio De Leon Jr
pep Boys in McAllen TX were great. Dropped my truck and within a few hours had completed repairs. Whole process was easy and fast. Thank you Pep Boys.
-
May 2024 by Monica Joann Torres, M.Ed.
The best experience so far. Very knowledgeable and they go above and beyond to explain everything
-
May 2024 by Jose Al Trevino (EL BABO DEL VALLE)
..excellent service everyone was polite with me and my family fast service aswell they sure knew what they were doing waiting time less then and hr to get back on the road and every carefully with the vehicles
..I didn't had the chance and the pleasure to thank everyone for working as team so thank you,you all
..Att every peased costumer
..EL BABO DEL VALLE..
-
May 2024 by Angel Puente
Worse service, I went to fix my tire since we got the warranty for tires they couldn’t not help me. They were charging me $200 for new tire. I went to Discount tire at Edinburg best service they repaired my tire and rotate for free.
-
April 2024 by Oscar Garcia
Very satisfied with service at this shop. Vehicle was ready in time and manner as promised.
-
April 2024 by A B (Pokebro210)
I scheduled an appointment at the South 10th location in McAllen and I gotta say that Alex the young lady that assisted me was great. Also the manager Eddie was very helpful as well. Thank you both for a great experience. Strongly recommend this location
-
March 2024 by Alma Alvarado
Good service!!!
-
March 2024 by Angel Villafuerte
CAREFUL WITH YOUR WHEEL COVERS. Took my truck to get new tires, my rims come with a black cover on them from the dealership. Well the tech wasn’t careful and broke the clamps that help secure them to the rim on all 4 wheels! Now I have to spend money to get new ones because the ones they broke no longer hold on right and rattle very loudly and fall off while driving. And of course when I brought it up to them they denied everything and said they were already like that. That is bull, when I took the truck in I specifically mentioned to the them that the wheels had covers on them because they look like actual rims and I had previously had the same experience at discount tires, however unlike pep boys, discount tires actually took responsibility and replaced it. If I knew this is the way they worked I would off paid more and gone somewhere else. I’d take my business elsewhere.
-
March 2024 by M McCorkle
I had some work done on my car and the mechanic used the wrong part. I took my truck in to pep boys to check the oil change and tune up to see if they were done correctly or if they had been botched too. After looking at my truck, they told me that oil change and tune up were correct but said the actuator they installed was not only the wrong part, but an after market foreign part. I asked if they could remedy that situation and they referred me to another shop. At that point I asked how much I owed them and they charged me nothing but gave me peace of mind and a great referral. I felt so bad at that but they insisted. Later, I needed a fan clutch so I took the truck back to the shop and they did a great job. AND SO QUICK!!! I am so impressed with the integrity of this company as well as the quality and efficiency of their work. The price was pretty great too! Thanks guys!!!
-
March 2024 by Hector J. Sustaita Jr
Diagnostics was on point!
-
February 2024 by Oli Gzz
After going to several places, only here they wanted to check the tire of a Tesla. Excellent service from the administration, especially Crystal. Thank you so much!
-
February 2024 by Daniel Castillo jr
Save your time and visit another tire shop.
-
February 2024 by Karen Guinn
Good service! Fix on going problem we had with tire going flat. Hoping for the best no more flat tire.
