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October 2023 by Arnold Cantu
Purchased some wall paneling for our master bed room and within days was installed. Installer was very careful at what he was doing and came out really nice. Overall very satisfied will be going back soon.
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June 2023 by Chevis Morin
Great products for the home. Decoration ideas are always the best. All the staff are very friendly and professional.
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June 2023 by Karen Gonzalez
(Translated by Google) Janeth and her team are experts at their job. They helped us stay within our budget and choose very nice pieces. Service and quality a 10/10(Original)Janeth y su equipo son unas expertas en su trabajo . Nos ayudaron a quedarnos en nuestro presupuesto y a escoger piezas muy lindas . Servicio y calidad un 10/10
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June 2023 by Nayelly Lopez
100% recommend purchasing your light fixtures from Royal Decor as their prices are very competitive and the customer service we received has been like no other thank you
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June 2023 by nayeli _
Beautiful place & designs! Everything is very elegant & modern✨
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November 2022 by Claudia Espinoza
This business does not care for a bad review as much as they care for customer satisfaction. Just like many other reviews the item I ordered delayed time after time with no bother of a returned call only promises to update. Those with a 5 star review I challenge you to name an item purchased and was it delivered in a timely manner.
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June 2022 by Ros Gon
Worse place to purchase or order stuff. Items are overprice, very poor customer service and they tend to not answer phone calls. I purchased my items in September 2021 and still waiting to get my stuff. Avoid this stress…
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May 2022 by Elizabeth Gonzalez
This place sounds great but in honesty all they do is make excuses for everything. I have blinds waiting since September they said they would install them before we moved in and they didn’t. We keep calling and they keep saying they are going to call back and never do. I will just have to get my money back because of lack of service.
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February 2022 by Antonio Cortes
(Translated by Google) A very bad experience with Royal Decor McAllen. We are still waiting for the lamps ordered and paid for months ago, only promises and we are still the same. They installed exterior and interior lamps not requested by us and we were not notified. We believe that what they do with us is a joke. And almost 7 months and nothing, we have not received the service. It is a pity. The pandemic is no longer an excuse, if what was requested does not arrive, return the money and the matter is settled.(Original)Una muy mala experiencia con Royal Decor McAllen. Seguimos esperando las lamparas pedidas y pagadas hace meses, solo promesas y aun seguimos igual. Instalaron Lamparas exteriores e interiores no pedidas por nosotros y no fuimos avisados. Creemos que es una burla lo que hacen con nosotros. Y casi 7 meses y nada, no hemos recibido el servicio. Es una pena. La pandemia ya no es excusa, si no llega lo que se pidio regresen el dinero y asunto arreglado.
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September 2021 by valeria rios
I would 100% recommend purchasing your light fixtures from Royal Decor as their prices are very competitive and the customer service we received has been like no other. Aleida worked with our needs and budget and gave us unique options so that our home would be one of a kind. You won’t regret it !
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September 2021 by Tannya Lopez
Janeth has excellent decor ideas and products! Extremely satisfied with her service and by the way all of her staff always very helpful!
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April 2021 by Lizbeth Acosta
WORST place to go to when you need to get something done. You go in thinking it’s a one stop shop, that you won’t have to go Thru the hassle of looking for all the different type of light fixtures you need for your home and they show you great stuff BUT you NEVER get them!!! I ask to speak to a manager or owner and NOTHING. Everyone there always says “you can call later”. We’re closing in to 5 MONTHS. Already living in our new home with vanities missing, mix matched ceiling fans, missing light bulbs, etc.
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April 2021 by Martha Lozano
Poor customer service. They don’t answer phone calls and if you do finally get a hold of someone, they won’t return phone calls. I’ve tried calling back several times, texting, and messenger with no answer back.
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June 2020 by Claudia Gomez
Todo muy bonito, excelente calidad, variedad y servicio!
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June 2020 by Larissa Torres
Janeth junto con su equipo de trabajadores ofrecen un gran servicio a sus clientes brindando siempre la mejor de las experiencias para la decoracion de tu hogar. Estoy sumamente satisfecha desde la amabilidad con la que me atendieron, la rapidez con la que ejercieron su trabajo y sin duda alguna los mejores precios. Definitivamente los recomiendo! Royal Decor Gallery es tu mejor opcion garantizado.
