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November 2025 by anna solis
Shellsea Farias was incredible! So kind, attentive, and easy to work with. She truly made the whole experience a positive one.
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November 2025 by Eli Solis
I had the pleasure of being assisted by Shellsea M. Farias at Security Service Federal Credit Union, and she was absolutely phenomenal! From start to finish, Shellsea was professional, kind, and incredibly knowledgeable. She helped me secure a personal loan and guided me through setting up my new business bank account with ease. She answered every question I had with patience and care, making the entire process smooth and stress free. It’s rare to come across someone who truly goes above and beyond for their clients, Shellsea definitely did. I’m extremely grateful for her help and highly recommend asking for her if you visit! Thanks again! - Eli, Solv
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November 2025 by Angel Martinez
Very satisfied customer. Our lead member consultant Dianays G. Lopez just made our day. Very professional n helpful. Will definitely keep coming here for our loans n anything else. Thanks for all your support n help. God is good.
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October 2025 by Yo Yo
I was very happy with everything the bank consultant did for me,, she went out of her way to help me!! SSFU is the best!!
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October 2025 by Hela Moody
Personal Loan
My experience at SSFCU today was absolutely amazing!!!Big Shoutout to Yesenia Prado who helped me with my personal loan, she was very professional and made me feel at ease during the entire process. Thank you so much Yesenia for all your help in answering all my questions clearly. It’s rare to find someone who combines efficiency with a personal touch, and I’m grateful for the help you gave me. Every person applying for a loan should have this kind of experience. All the staff at SSFCU are AMAZING!! They know all their customers by name and they greet the minute you walk in the door. I love my bank!!!❤️
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October 2025 by Rosalinda Trevino
Nora L. Curiel assisted me in opening my account very informative in explaining all the perks on my account and also made me feel like family. Very kind and courteous. Thank you Nora
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October 2025 by Abigail Sandoval
I opened a CD with the most wonderful person by the name of shellsea m Farias. She has the most beautiful personality and is fantastic to deal with. I was nervous coming in by myself but she made things very easy and explained everything I needed to know.
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October 2025 by Ruby Gonzales
Very nice and patient with the questions I had. Nora Curiel is the best and super helpful with everything I needed! 💗
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October 2025 by Leslie Cervantes
I had an amazing experience with Yesenia Prado from Security Service. She helped me open my account and made the entire process fast, easy, and stress-free. Yesenia is very professional, friendly, and knowledgeable truly a great member consultant who cares about her clients.
I highly recommend her for anyone looking to open an account or get assistance. Excellent service and outstanding attitude!
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October 2025 by Mary Salazar
Shellsea Farias is an excellent customer service representative. Didn’t feel rushed answered all needs and very patient with us. An asset to the bank for sure.
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October 2025 by Gerardo Parada
Mrs.Yesina Prado very professional assisting with loan and opening checking and saving accounts answered all my questions intimely matter reach out to when my loan was approved very courtesies polite, all together in and out in an less than 2hrs very impressed with receptionist, teller kind attended to my every need looking forward as a new member, I wish and pray we do lots of business together. I will let my family and friends know Security Federal is on top of their game, GREAT JOB!!!. MCALLEN BRANCH THANK YOU🙏🏻❤️🙏🏻❤️🙏🏻❤️
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October 2025 by Josephine Hussey
Best bank in the RGV. Everything is FAIR and moves fast. We love this place. Have our CDs here and Shellsea has convinced us to move all of our money here with all the great benefits
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October 2025 by George De La Fuente
Opened an account with the help of Mrs.Ana L Rodriguez, who kind, cordial, and easy to understand. Great experience!
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September 2025 by wendy hernandez
Opening my account was easy.
Pamela explained all the benefits included.
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September 2025 by Becky Rodriguez
Yesenia helped me with my account and provided me options that could help my credit get build.. left happy from this branch
