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September 2023 by Some One
If you buy a bed from them, and eventually return it within the 100 night sleep testing period, you're paying $250 for delivery and $250 to return a bed you don't like. Be prepared to possibly throw away $500 on a bed you don't like. The sales staff won't tell you that though.Reply: lies, it may be on the receipt, all 87 pages of it, but the sales people definitely don't tell you this fact NOR is it posted at the register. That's a straight up lie.
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July 2023 by Manuel Ontiveros
I give 5 stars because there was no rush in a purchase, and Luis Rios gave us plenty of time to decide on a bed. We were only supposed to look and came out of purchasing instead. Thank you, Luis, for being a good listener and making it a pleasant experience.
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January 2023 by clarissa Mata
I would love to give more stars! Don’t get me wrong Luis was so knowledgeable in the mattress he was selling for his company. It’s just once the other salesperson which was a lady was so rude to my son that was it for me. I was upset but tried not letting it get to me but it really did bother me! I let Luis talk to us about all the mattress because he was amazing I can’t say anything bad about him and the mattresses he was trying to sell to us… but Because of her I would have given all stars but she it was not okay to be rude to my son! If you don’t know how to be polite don’t work as a sells person!
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July 2022 by Sandra Muniz
Great experience and no pushy salesperson. Juan Ruiz was so knowledgeable in helping us pick the right mattress and extras. We definitely recommend this store!
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May 2022 by Montana Donovan
Cris was so helpful and patient while we picked out the perfect mattress and base. As we're getting older, we're realizing good sleep is so important ! After all, we spend a third of our lives in bed! So we decided to spend the extra for an excellent solution to keep from waking up tired and aching. Plus, there's $1000 off right now. Cris also helped us out with some other good deals. So if you going to buy, buy the best, get Sleep Number! Mention my name and I get credit toward new sheets! Oh, my most excellent softness/firmness is 45 on a 6" mattress. Feels like Heaven!
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May 2022 by Deanna Compton
Very helpful in downloading an app for us. We were somewhat disappointed bc we thought we could buy a new remote there but they no longer stock them.
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January 2022 by Charles Fordtran
Walked in to buy new sheets for my bed. And I was denied 100% because I wouldn't disclose my phone number? What the heck SleepNumber? No phone # ? Too bad so sad? Stupid policy
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August 2021 by Karise Willis
Great service. The gentlemen that assisted us was extremely helpful on trying to find what was perfect for us.
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May 2021 by Marshall Mangum
Tried to go into a store in McAllen, Texas to purchase a bed and were told we had to wear a mask . The mask mandate has been lifted for a while by Governor Abbott . I quess we'll go else where .
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May 2021 by Brian Kiel
Cristella was amazing in her dedication to our needs!
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April 2021 by Gloria Lopez
Great customer service! Highly recommend.
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April 2021 by Nancy Asenbrener
Excellent service. Thank you
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January 2021 by Ashley Rincon
Read the fine details and don't listen to their rehearsed sales pitches.
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October 2020 by Mary Huhman
Informative experience. Nice salesman.
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September 2020 by Hector Alcocer
Beds are the most comfortable!
