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December 2023 by Cynthia Serna
Customer service is horrible they won't listen what you have to say! Been without services for 2 days now! I don't not recommend this company.
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November 2023 by Maximiliano Ocanas
One technician after 5. Very disappointing. Second time in one week where internet goes out.. they stop taking calls after 9. Need to get out of this contract asap.
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April 2023 by G Rodz
Super fast internet for the price, not like most other internet companies out here. I currently have the 500mbps service out here in Arroyo City and it has been great! I have not had any issues at all with the speeds, zero drop-offs, and best of all, no throttling! I highly recommend 'em! Thank you, Robert, Ronnie, and Griselda for being very helpful and courteous!
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November 2022 by RodriE19
Me and my family applied for this wifi service around mid August, it's is currently November and they have not come and finish the rest of the installation. Every time we call and ask it's always "It'll be ready by this day, or this day" then the day comes and no one shows up. I'm really hoping the internet is really good because we are tired of waiting after excuse and excuse. Do better please.
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September 2022 by Justin Wright
I will revaluate once my services are installed... But so far 1 star.. Been waiting for 6 weeks to have my services installed in arroyo city and was told today it would be at least another 2 weeks. They were quick to take my $100 installation fee but not quick on the install and horrible on customer expectation
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August 2022 by Joe Velazquez
Very nice staff, they understand your troubles with internet.
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July 2022 by Christopher Larson
I use Smartcom fiber internet for our business and it very reliable. Great support too.
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May 2022 by Jose A Quintero-DeJesus
I have worked in good places and great places. This is one of the top three, if not the top one. And in service and everything they are over the rest.
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January 2022 by Christina C.
Wanted to give zero stars but I couldn't. The worst internet service. Almost a whole day without internet. This is the THIRD time this has happened. If you need reliable internet please use any other service
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January 2022 by Diana Pena
I have had one bad experience after another with this company! From hackers getting into the system to extra billing! Good riddence!
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February 2021 by Anthony R.
Their customer service is extremely tough to get in touch with. It's amazing to me that an internet company, in 2021, only has customer service from 8-5 (when I'm not home). The internet always cuts off, they never send techs because of their odd hours, and their reps seem to know very little of the services they offer. Please stay away!
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January 2021 by Micheal C
Honest outfit!!
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August 2019 by Diana P
I cannot wait to get out of this contract! One tech issue after another within such a short period of time. Extremely poor service!
