Soma provides excellent customer service with a friendly and helpful staff. The sales associates are described as kind, patient, sweet, and attentive. They take their time, listen well, and are knowledgeable in providing fitting help, sizing, and product recommendations. The store offers different styles of quality and comfortable intimates, leading to a great and painless shopping experience. Customers report leaving with the correct size and feeling that their needs were met with care. The overall experience is consistently praised as incredible and easy, making customers eager to return.
Amber was so kind and helpful and perfect at doing her job! This was the first time I had gotten help with fitting and recommendations, and it was a great experience!
August 2024
Amber at LA plaza mall was super helpful and patient. She took her time in showing me different products. Nice, friendly staff.
July 2024
Found what I was looking for. The lady that took care of me was super nice and knew what she was doing. Excellent store and the best customer service
