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March 2024 by Adrian Tapia
We arrived at night and had excellent service; the room very comfortable and clean. The facilities in general are very good. Breakfast included, good.
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March 2024 by David Merinos
An extremely pleasant stay, the best the bedsRooms: Clean, spacious, well lit, the beds are the best.Walkability: It has all the accesses for all types of people
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March 2024 by JJ “Juanjo” Copeland
Location is great, room and amenities as expected but service was superb - congrats to the entire team.
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February 2024 by George Mikhael
Just have mouses in the
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December 2023 by Majo
We were there overnight after we crossed the Border of Mexico ?? to shopping there, room was clean so the restroom, breakfast was good too. It this also good because they are pet friendly.
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December 2023 by Terry Matlock
This review is for housekeeping. The accommodations and front desk were good. However, housekeeping was horrible. I am 33 days into a 45 day stay and request that my room be cleaned once a week, first thing in the morning. They haven't shown up to clean until late afternoon, never first thing in the morning until today because I stopped them in the hallway. To save time for them, I strip the bedding and place all linens in the tub. I also store all my personal property in my luggage to get everything out of their way and leave a $10 tip. They just need to provide me with fresh linens, make the bed, vacuum, and wipe down the hard surfaces. The only thing they've ever done is provide me with fresh linens and make the bed, which still takes an hour. I know this because I time them. I called the front desk today and asked if I need to request that my room is vacuumed and hard surfaces are wiped down, and they said no. They are supposed to come back and do that but that was 30 minutes ago. The people I am staying with, who are in other rooms, are having the same issues. This place would be great if housekeeping did a better job.
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August 2023 by Mrs Major Payne
Staff is friendly, social hours are cool.The rooms are nice. They have kitchenettesBreakfast is ok, the eggs are often burnt / overdone, and the oatmeal is a little watery.But there are other options like boiled eggs and yogurt along with waffles and cereal, toast and bagels.They also have a little snack shop area.
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August 2023 by Desiree Diaz
I was called at 1 AM the day before my reservation being told I wouldn’t be able to check in. No exception. I had made my reservation from two weeks BEFORE. I was coming from out of town. Very unprofessional and rude. Didn’t let me speak to the general manager, I asked many times. Both names of employees: Enrique and Adriana. THE OWNER NEEDS TO DEFINITELY FIX HOW HIS EMPLOYEES SPEAK TO GUEST AND HOW THEY HANDLE SITUATIONS. I don’t recommend this hotel to no one, due to the unprofessional employees as well as the general manager not caring to speak to me himself.
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February 2023 by Sue Newshutz
This Staybridge Suites Hotel goes out of their way to make extended stays better. There is a free laundry on site - just bring your own laundry detergent. That's a deal! There is a large hot breakfast every morning and you are welcome to pack food for later in the day. Well cooked eggs, sausages, oatmeal, waffles, cereal, cottage cheese, fruits, cheeses, milk, soy milk, juices and more!. Plastic plates/utensils switch over to ceramic plates, metal utensils at 7am. Mon - Wed evenings there is a happy hour with more free food (though sometimes just chips and nacho cheeses, toppings). The fitness room boasts an exercise bike, a treadmill, an ellipical machine, weights and mats for stretching out. The rooms have a full size refrigerator, a 2 burner stove, a dishwasher and microwave. Pots, pans, dishes, utensils and dishwasher soap are available for free. The queen bed is very comfortable, and I love Staybridge pillow - not too stiff or high. There's a pool and a whirlpool/hot tub too. Plenty of parking, even for large vehicles. The maid service is good too. We have a magnet to set out for days we do not need service. If you need a home away from home, this is one of the best choices I've found in a long time!
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February 2023 by Hanna Sky
CHARGING $65 FOR MY DOG TO STAY HERE IS INSANE!! It’s way to much I could get a cheap hotel room for that price. Breakfast was alright and the front desk staff were fine too. My problem is with the price you’re charging for a pet is ridiculous. At most I’ve paid $25 at other stay brides for my dog to come.
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January 2023 by Sweet True
If you think you are going to return from work and come back to this hotel and get peaceful rest, you are sadly mistaken. The cleaning staff make so much noise, and they love slamming the doors as hard as they can. They don't even try NOT to slam the door. It shakes the walls and floor. I understand they need to complete their jobs, and there will be movement and noise, but this is beyond that, and it's irritating. Going to the cart for a towel, door SLAMS. Go back in, door SLAMS. Back to the cart, door SLAMS. Back inside the room, door SLAMS. They make too much money off of traveling professionals for this type of nonsense. DO BETTER!
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November 2022 by Nothin2Somethin
Roaches.... Bugs ... Dirty Rooms, stained floors, cabinets with roach remains... i mean... idk what to say. I wouldn't let a dog stay here let alone a human. Front desk staff are nice but ... No... Just don't.
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September 2022 by TheSaxon74
Deteriorated installation, particulary in the bathroom. Not enough towels, and water on the shower wasn't heated enough- . Plus, I had an issue with my credit card right after showing it on the front desk, made me really suspicious. Been a regular guest for the past 12 years but I believe next time I will look for another option.
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April 2022 by Alanna Lopez
We enjoyed staying here over the last three months. The rooms have a lot space, we enjoyed the breakfast, social hour, and the hot tub. The staff is excellent! Everyone was helpful, hardworking, and kind! Thank you for welcoming us and making our stay such a great experience.
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March 2022 by J Hartness
Great location with fantastic staff. Comfy hotel. It is unfortunately starting to show it's age and is need of a refresh. Still a great spot to stay.
